Corporate Showroom & Events Coordinator

Passionate about design, energized by events, and always thinking one step ahead? Join Divine Flooring as our Corporate Showroom & Events Coordinator, where you’ll bring inspiring showroom spaces to life, create standout experiences for our design and builder partners, and help shape how customers experience Divine across multiple markets. If you thrive on creativity, connection, and turning great ideas into exceptional experiences, we want to hear from you!

Please note: This role requires regular travel between showrooms and other work locations, so access to a reliable vehicle and a valid driver’s license are required.

Primary Job Purpose

The Corporate Showroom & Events Coordinator leads the day-to-day experience in Divine's flagship showrooms in Calgary, Edmonton, Vancouver and Chicago, ensuring every location delivers the Divine Customer Experience. This includes showroom appearance, product displays, bringing new products into the showrooms, and consistent showroom standards.

This role plans and executes corporate showroom and industry events, and gives direction to the showroom coordinators in each flagship showroom on events, product displays and showroom marketing. It is a fast-paced role that requires travel to flagship showrooms and evening and weekend work as required, particularly for events.

The Ideal Candidate

This person is a natural organizer who thrives when juggling multiple priorities, locations and deadlines at once. They take pride in how each showroom looks and feels, and pay close attention to the details. They are equally comfortable presenting to customers, designers and internal teams, and turning a plan into a polished event.

This person leads through coaching and clear direction, follows through without being asked, and brings energy and a solutions-first attitude when plans change. They embody Divine's core values and see every interaction as a chance to deliver the Divine Customer Experience.

Showroom Responsibilities

• Ensure all flagship showrooms have current marketing materials and product displays in place at all times.
• Conduct quarterly look-and-feel audits of each flagship showroom (in person or via Teams), and follow up on corrective actions.
• Plan and coordinate the rotation of product displays (strip, carpet and tile) in all flagship showrooms every 6 months.
• Track and consolidate weekly showroom traffic reports with the showroom coordinators, and report trends to management.
• Write, update and maintain showroom SOPs and training documents, and ensure they are followed consistently.

Events & Experiential Marketing

• Plan and execute corporate showroom events, product launches, designer CEU sessions and industry events, including events held during design weeks in other markets.
• Create event concepts, agendas, run-of-show and setup standards, and direct showroom coordinators on organizing day-of logistics with their teams.
• Market the showrooms through unique events, signage and other creative opportunities, in partnership with the Marketing Manager.
• Travel to other Divine markets as required to support events and showroom initiatives.

Product Rollouts

• Partner with the Corporate Showroom Manager & Product Development to roll out new products to the showrooms and sales teams.
• Coordinate launch information with the Marketing Manager, using product information from the Product Operation Administration & Sample Team Lead.
• Conduct regular competitive research through store visits and websites, and document findings.
• Build and maintain positive relationships with supplier reps.
• Assist with other tasks needed to meet business goals.

Team Coaching & Training

• Coach and delegate tasks to the showroom coordinators in each flagship showroom. Coordinators report to their GMs, and take direction from this role on events, product displays and showroom marketing.
• Set clear expectations and deadlines, and follow up on completion.
• Lead regular meetings with the showroom coordinators to share updates and priorities, and to review current showroom tasks and corporate events.
• Coordinate and deliver continuous training, including product knowledge sessions and presentations for new products and refreshers on current Divine product lines.
• Lead by Divine's core values, and pursue ongoing professional development through education and training.

Working Conditions

• Evening and weekend work is required as needed, particularly for events, launches and designer sessions.
• Regular travel to flagship showrooms, plus travel to other markets for events and industry trade shows.
• A valid driver's licence and reliable vehicle are required for regular travel to showrooms, vendors and the custom shop.
• Fast-paced environment with shifting priorities and tight event timelines.

Requirements

Skills Required – Technical

• Proficiency in MS Office (Outlook, Excel, Word, PowerPoint, Teams), Canva, Monday.com and RSVPify, and AI tools such as Claude and ChatGPT
• Experience with planograms and visual merchandising standards
• Strong writing skills, with experience creating SOPs and training documents
• Knowledge of AutoCAD and SketchUp is an asset

Skills Required – Non-Technical

• Ability to coordinate multiple teams across locations
• Confident presenter to customers, designers and internal teams
• Able to manage multiple priorities at once, and thrives in a fast-paced environment
• Strong event planning and project management skills
• Flexibility to work evenings and weekends, and to travel as required
• Excellent teamwork and team-building skills
• Exceptional interpersonal and communication skills
• Superior customer service
• Excellent attention to detail and accuracy
• Exceptional organization and time management skills
• Self-motivated, with high energy and genuine enthusiasm
• High levels of professionalism and integrity

Education & Experience

• Certificate and/or bachelor's degree in a relevant business discipline
• 2–4 years of experience in a related role
• Event planning or coordination experience, including launches, trade shows and vendor coordination
• Retail or showroom operations experience, including visual merchandising and multi-location standards
• Project management experience managing timelines, multiple stakeholders and deliverables
• Experience coaching or leading teams is preferred
• Flooring, building products or interior design industry experience is strongly preferred

What We Offer:

• A competitive salary and performance-based incentives that reflect your expertise and contributions.
• A comprehensive benefits package, including health, dental, and vision.
• Generous PTO, including paid vacation and sick days.
• Access to building amenities including on-site weight and exercise room, and lounge area complete with our Indoor Golf Simulator.
• Exclusive opportunities for career growth and advancement within our stable and growing company.
• Join a dynamic team that’s dedicated to excellence in the flooring industry, and seize this rare opportunity to elevate your career with us!

Equal Employment Opportunity

Divine Flooring is an equal opportunity employer committed to fostering an inclusive, respectful, and diverse workplace. We welcome applications from all qualified candidates and are committed to providing equal employment opportunities without discrimination on any ground protected by applicable human rights legislation. We strive to create a workplace where everyone feels valued, respected, and empowered to contribute their unique skills and perspectives.