Posted 2 months ago
Counterperson
@ United Refrigeration Inc.
Burlington, Ontario
Overview
United Refrigeration Inc. is hiring a full-time counterperson to serve customers promptly and knowledgeably at a branch. The role covers in-person and phone service, order invoicing, stock handling and vehicle loading, with overtime in season and occasional Saturdays. The posting states a mandatory after-hours emergency call rotation.
Responsibilities:
- Serve customers in person and by phone
- Process invoices, credits, returns and orders
- Load, unload and put away stock
- Make deliveries as needed
- Keep the work area clean and safe
Requirements summary:
- Basic knowledge of heating, air conditioning and refrigeration
- Ability to lift up to 75 pounds
- Computer and office machine skills
- Works well with customers and under pressure
- Available for overtime, Saturdays and emergency call rotation
Tools & skills
Source and dates
Employer career site / ATS feed · icims
- Employer posting date
- 2026-09-03
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | overtime, weekends |
| Seasonal | Yes |
| Travel | air: none · ground: minimal |
| Work setting | Store, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical high · lift 75 lb · computer moderate |
Summary and details written by AI from the posting; the employer’s posting is the authority.
United Refrigeration Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We are one of the largest distributors of HVAC/R products in North America, focused on exceptional customer service.
Full company description
United Refrigeration Inc. is one of the largest distributors of refrigeration, air conditioning and heating parts and equipment in North America. Founded in 1947 in Philadelphia, United Refrigeration now has locations in the United States and Canada. United Refrigeration carries all brand name products by top manufacturers such as Arcoaire, Bally Refrigerated Boxes, Continental Refrigerator, Copeland, Daikin, Danfoss, Drake Refrigeration, Heatcraft, Honeywell, Hussmann, Johnson Controls, Keeprite Refrigeration, Manitowoc, National Comfort Products, National Refrigerants, Sporlan Valve, Standard Refrigeration, Tecumseh, Trenton Refrigeration and many others. Throughout their many years in business, United Refrigeration Inc. has grown to be a trusted name among mechanical contractors, supermarkets, small entrepreneurs, service mechanics and large industrials, providing prompt, comprehensive service, and focusing on the customer's individual HVAC/R needs. United Refrigeration Quick Overview: - Over 400 locations in North America - Locations in 45 states and Canada - Complete base of HVAC/R product offering - Strategically placed distribution warehouses throughout the country - Fully stocked stores for immediate pickup - International and export services available - Brand name HVAC/R products by top-of-the-line manufacturers - Prompt, comprehensive and technical service by knowledgeable personnel
- LinkedIn followers
- 27,596
- People associated on LinkedIn
- 1,238
- Reported office locations
- 11401 Roosevelt blvd., Philadelphia, Pennsylvania 19154, US
- Philadelphia, us
- Business categories
- Electronics
- Hardware
- Heating, Ventilation, and Air Conditioning (HVAC)
- Manufacturing
- Other recorded names
- United Refrigeration Inc.
- United Refrigeration, Inc.
- Specialties
- Refrigeration
- Air Conditioning
- Heating
- Ventilation
- Construction
- Service Parts
- Compressors
- Motors
- Customer Service
- Technical Support
- and Refrigerants
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
United Refrigeration Inc. is one of the largest distributors of refrigeration, air conditioning and heating parts and equipment in North America. Founded in 1947 in Philadelphia, United Refrigeration now has locations in the United States and Canada. United Refrigeration carries all brand name products by top manufacturers such as Arcoaire, Bally Refrigerated Boxes, Continental Refrigerator, Copeland, Daikin…
| Field | Value |
|---|---|
| Industry | Wholesale |
| Company size | 1,001-5,000 employees |
| Headquarters | Philadelphia, Pennsylvania |
| Organization type | Privately Held |
| Year founded | 1947 |
| Specialties | RefrigerationAir ConditioningHeatingVentilationConstructionService PartsCompressorsMotorsCustomer ServiceTechnical Support |
| Open jobs on Jobsy | 2 |
| View page |
Overview
Provide customers with prompt, knowledgeable, and courteous service.
Responsibilities
Essential Job Functions
- Greet customers promptly and courteously by name (if known)
- Answer telephones promptly and courteously identifying yourself and the company
- Provide professional and knowledgeable assistance to customers
- Provide accurate and timely execution of customer’s orders, requests and other services
- Enhance customer orders by asking if other products are needed that were not specifically requested
- Use computer to do invoicing, credits, returns, reclaim, product procurement/replenishment, cash box reconciliation etc.
- Load and unload company, customer and outside carrier vehicles using proper equipment
- Break down and put away stock
- Regular and punctual attendance
- Participate in the After Hours Emergency Call rotation to assist customers when the branch is closed
Other Job Functions
- Follow-through/follow-up on promises and commitments made to customers
- Make deliveries as needed
- Assist in maintaining a clean and safe work environment inside and out; i.e., empty trash, sweep floors, clean bathroom(s), etc.
- Maintain current vendor catalogs, cross-references, price sheets, literature and specification data, and MSDS sheets
- Perform related jobs as required
Qualifications
Physical Demands
- Requires moving, lifting, and carrying up to 75 pounds
- Requires prolonged standing, bending, stooping, stretching and ability to climb ladders
- Requires exposure to chemicals and solvents
- Requires manual dexterity and eye-hand coordination for data input
Skills and Abilities
- Ability to cross-reference and recommend substitute products
- Ability to get along with customers and other employees, follow directions and work under pressure
Equipment
- Must be able to operate computer and other office machines such as fax, calculator, photocopier and so on
- Fork lift
Education/Knowledge
- Basic knowledge of heating, air conditioning and refrigeration
- Learn and understand United’s product offering as well as rest of industry
- Attend product seminars provided “in-house” and trade education groups (RSES, ACCA, ARW, etc.) and vendors.
Work Conditions
- Overtime required during off-season and mandatory during season and inventory
- Saturdays as required by location and season.
- Heated store area
- Unheated warehouse area
- Concrete floors
Journal
Only you can see this. Kept on this device, and in your account when you sign in.