Posted 10 months ago
Customer Care and Service Department Assistant – Edmonton
@ Window Mart Inc.
Edmonton, Alberta
Overview
Window Mart Inc. is hiring a full-time Assistant for its Customer Care and Service Department in Edmonton. The role handles customer inquiries, coordinates service requests, maintains records and provides administrative support to the team.
Responsibilities:
- Respond to customer inquiries professionally and promptly
- Coordinate scheduling and follow-up of service requests
- Maintain accurate customer and service records
- Support the Customer Care team with administrative tasks
- Liaise with internal departments on customer needs
Requirements summary:
- Strong verbal and written communication skills
- Excellent organizational and time-management abilities
- Customer service experience preferred
- Proficiency with basic office software and systems
- Ability to work independently and as part of a team
Tools & skills
Source and dates
Source type not verified · jsonld
- Employer posting date
- 2026-01-19
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-10-26
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Window Mart Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 16 |
Window Mart Inc is a leading provider of high-quality, energy-efficient windows and doors in Alberta, British Columbia, Saskatchewan, and Ontario. We specialize in the supply and professional installation of beautiful and durable products, delivering outstanding service across Canada.
Customer Care and Service Department is looking for an Assistant.
The Customer Care and Service Department is currently seeking a professional, organized, and customer-focused Assistant to support daily operations and ensure a high standard of service delivery.
The successful candidate will assist with handling customer inquiries, coordinating service requests, maintaining accurate records, and providing administrative and operational support to the department. This role requires strong communication skills, attention to detail, and the ability to work effectively with both customers and internal teams.
Responsibilities:- Respond to customer inquiries in a professional and timely manner
- Assist with scheduling, coordination, and follow-up of service requests
- Maintain accurate customer and service records
- Support the Customer Care team with administrative tasks
- Liaise with internal departments to ensure customer needs are addressed efficiently
- Strong verbal and written communication skills
- Excellent organizational and time-management abilities
- Customer service experience preferred
- Proficiency with basic office software and systems
- Ability to work independently and as part of a team
Journal
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