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First seen by our source: 5 hours ago

Customer Service/ Account Receivable Representative

@ Chemsyn

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Vaughan, Ontario

Full-time
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SIGNALS

Overview

Chemsyn is hiring a full-time, on-site Customer Service/Accounts Receivable Representative in Vaughan, ON. The role handles customer inquiries, invoicing, payment processing and cash collection, and coordinates with sales, operations and finance. Salary is $45,000-47,000 based on experience.

Responsibilities:

  • Respond to customer inquiries and resolve issues
  • Prepare and issue invoices, process payments
  • Perform cash collection and follow up on outstanding balances
  • Maintain accurate customer and account records
  • Coordinate with sales, operations and finance teams

Requirements summary:

  • Strong customer service and communication skills
  • Experience in cash collection and accounts receivable
  • Knowledge of basic accounting principles
  • Proficiency with ERP systems, spreadsheets and email tools
  • Strong attention to detail and organization
  • Manufacturing, distribution or related experience is an asset

Tools & skills

ERP systemEmail
Source and dates

Source type not verified · apify-linkedin

Employer posting date
Not provided
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentFinance & accounting
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Job description

Company Description Chemsyn is a Canadian-owned and operated manufacturer and supplier of sanitation, disinfection, and cleaning solutions serving healthcare, hospitality, food manufacturing, institutional, grocery, and retail industries. The company offers a comprehensive range of commercial and institutional warewash, laundry, housekeeping, and hygiene products, along with machine rental and service programs tailored to each facility. With over 27 years of industry experience and four offices across Canada, Chemsyn supports customers from coast to coast. The organization is driven by a commitment to customer service excellence, trusted client relationships, and strong product knowledge and expertise. Chemsyn encourages open communication with customers through its toll-free line and dedicated customer service email.

Role Description The Customer Service/ Accounts Receivable Representative is a full-time, on-site role based in Vaughan, ON. This role is responsible for responding to customer inquiries, providing product and service information, and resolving issues in a professional and timely manner. The Representative will manage accounts receivable activities, including preparing and issuing invoices, processing payments, and performing cash collection activities. Daily tasks include maintaining accurate customer and account records, following up on outstanding balances, and coordinating with internal teams such as sales, operations, and finance. The role also involves identifying opportunities to improve customer experience and supporting ongoing process improvements in billing and collections.

Qualifications

  • Strong Customer Service skills with a focus on relationship-building and issue resolution.
  • Effective Communication skills, including clear verbal and written communication and active listening.
  • Experience in Cash Collection and Accounts Receivable processes, including follow-up on outstanding balances.
  • Knowledge of basic Accounting principles and proficiency in Invoicing and payment processing.
  • Proficiency with office and accounting software (e.g., ERP systems, spreadsheets, and email tools).
  • Strong attention to detail, organizational skills, and ability to manage multiple priorities.
  • Ability to work collaboratively with cross-functional teams and maintain professionalism in a fast-paced environment.
  • Previous experience in a similar role in manufacturing, distribution, or related industries is an asset.

Salary

$45,000-47,000 based on experience

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