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Posted 8 days ago

Customer Service Assistant

@ Bureau Veritas

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Edmonton, Alberta

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SIGNALS

Overview

Bureau Veritas is hiring a Customer Service Assistant to handle billing, client requests and operational support in a lab-facing customer service team. The role involves invoicing, quality checks on file data, receptionist coverage and training new staff.

Responsibilities:

  • Process invoicing and manage credits and cancellations
  • Review file entry data for accuracy
  • Provide receptionist coverage and back up project managers
  • Train new staff and support cross-training

Requirements summary:

  • University degree, college diploma or equivalent experience
  • Demonstrated success in customer service or lab operations
  • Computer proficiency in Word, Excel and Outlook
  • Strong verbal and written communication; French an asset

Tools & skills

Microsoft WordMicrosoft ExcelMicrosoft Outlook
Source and dates

Employer career site / ATS feed · successfactors

Employer posting date
2026-10-29
First seen by our source
2026-10-08
Source record updated
2026-11-01

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Work settingOffice
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesEnglish, French
EducationCollege diploma (preferred), Bachelor’s degree (preferred)

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Bureau Veritas

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

Bureau Veritas is a world leader in Testing, Inspection and Certification. Our mission is at the heart of key challenges: quality, health and safety, environmental protection and social responsibility. Through our wide range of expertise, impartiality and independence, we foster confidence between companies, public authorities and clients. Bureau Veritas is a Business to Business to Society company, contributing to transform the world we live in. Driven by society, we are working ever more closely with our clients, addressing today’s crucial challenges and answering society’s aspirations. Bureau Veritas is listed on the Euronext Paris (Compartment A, code ISIN FR 0006174348, stock symbol: BVI).

LinkedIn followers
1,698,257
People associated on LinkedIn
54,882
Reported office locations
  • 4 Place des Saisons, Paris, Courbevoie 92400, FR
  • Via Mario Bianchini, 13, Rome, Laz. 00142, IT
  • Mechelsesteenweg 128, Antwerp, Flemish Region 2018, BE
  • 825A Wilmslow Road, Manchester, England M20 2, GB
  • Fort Parkway, Birmingham, England B24 9FD, GB
  • 16800 Greenspoint Park Dr, Houston, TX 77060, US
  • Wolverhampton Science Park, Wolverhampton, England WV10 9RU, GB
  • 790 Holiday Dr, Pittsburgh, PA 15220, US
Other recorded names
  • Bureau Veritas
Specialties
  • SERVICES
  • TESTING
  • INSPECTION
  • CERTIFICATION
  • CLASSIFICATION
  • ASSET MANAGEMENT
  • CONSTRUCTION
  • COMMODITIES
  • OIL & GAS
  • INDUSTRY
  • MARINE & OFFSHORE
  • CONSUMER PRODUCTS
  • and SUSTAINABILITY
Profile identifies a recruitment agency
No
View all jobs Website

Bureau Veritas is a world leader in Testing, Inspection and Certification. Our mission is at the heart of key challenges: quality, health and safety, environmental protection and social responsibility. Through our wide range of expertise, impartiality and independence, we foster confidence between companies, public authorities and clients. Bureau Veritas is a Business to Business to Society company, contributing to…

FieldValue
IndustryEnvironmental Services
Company size10,001+ employees
HeadquartersParis, Courbevoie
Organization typePrivately Held
SpecialtiesSERVICESTESTINGINSPECTIONCERTIFICATIONCLASSIFICATIONASSET MANAGEMENTCONSTRUCTIONCOMMODITIESOIL & GASINDUSTRY
Open jobs on Jobsy37
LinkedInView page
Job description

-

Key Accountability/Responsibilities

• Billing & Client Management: Process invoicing, manage credits, handle cancellations, and coordinate deadline/request changes

• Quality Control: Review file entry data to ensure accuracy

• Operational Support: Provide receptionist coverage, back up Project Managers, assist with client meetings/troubleshooting, and support other departments as needed

• Team Development: Train new staff, participate in cross-training, and support overall Customer Service team success

-

• Education & Experience: University degree, college diploma, or equivalent work experience; demonstrated success in Customer Service or Lab Operations

• Technical Skills: Computer proficiency (Microsoft Word, Excel, Outlook); basic chemistry knowledge is an asset

• Communication & Collaboration: Strong verbal and written communication skills (French is an asset); ability to work effectively with lab operations, managers, and team members

• Professional Attributes: Organized, detail-oriented, independent yet collaborative; responsible, dedicated, positive, motivated; represents Bureau Veritas values at all times

• Core Competencies: Excellent time management, multi-tasking, and priority-setting abilities

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