Posted 17 days ago
Customer service associate
@ Rona Inc.
Quebec
Overview
RONA Inc. is hiring a part-time, temporary customer service associate to advise customers on products for their home and DIY or contractor projects. The work covers greeting customers, recommending products, merchandising the department and supporting sales targets. The posting offers employee discounts, a training program, and access to the GreenShield+ telemedicine platform.
Responsibilities:
- Greet customers and provide excellent service
- Assess needs and advise on products
- Merchandise and present products in the department
- Contribute to sales targets and promotions
Requirements summary:
- Experience in a similar sales role
- Excellent customer service skills
- Strong analytical skills
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · vidcruiter
- Employer posting date
- 2026-10-20
- First seen by our source
- 2026-10-20
- Source record updated
- 2026-10-20
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Retail |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical moderate · computer low |
| Perks mentioned | Performance bonus, Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Rona Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 355 |
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more!
Become the expert our customers need to make their projects a reality! Thanks to your expertise and passion, you'll turn every interaction into a memorable experience, while developing your skills in a dynamic environment.
Your role:
- Greet customers warmly and ensure an excellent customer experience
- Assess customer needs and provide well informed and specialized advice about products
- Present merchandise (including through demos), emphasize item features, and recommend complementary items
- Contribute to the merchandising of products in your department (e.g., displays, visual presentation, labelling, signage)
- Stay informed of new products and their technical applications
- Contribute to the achievement of sales targets
- Stay informed of promotions and flyers
- Work in accordance with the store’s policies and procedures on loss prevention and health and safety
- Other related tasks to ensure the store runs smoothly
What we're looking for:
- Experience in a similar sales role
- Excellent customer service skills
- Strong analytical skills
If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
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