Posted 26 days ago
Customer Service & Campus Operations Assistant
@ NU Canada
Vancouver, British Columbia
Overview
NU Canada is hiring a temporary Customer Service and Campus Operations Assistant to cover a leave of absence, with a possible extension. The role acts as first point of contact for students, faculty and visitors, supports campus operations and events, and handles administrative tasks. Campus hours are 8:00 am to 9:00 pm, with alternating day and evening shifts and possible weekend work. Pay is $24.51 to $36.77 per hour.
Responsibilities:
- Act as first point of contact for students and faculty
- Support room setup, breakdown and campus events
- Troubleshoot classroom technology
- Assist with printing, promotional materials and administration
- Keep campus areas clean and stocked
Requirements summary:
- Minimum two years of office coordination experience
- Outstanding customer service and interpersonal skills
- Proficiency in Microsoft Office Suite and G Suite
- Experience with AI tools such as Claude or Copilot preferred
- Experience in higher education a plus
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-12
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | School, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Perks mentioned | Generous paid time off, Retirement plan, Tuition support, Wellness, Transit support |
Summary and details written by AI from the posting; the employer’s posting is the authority.
NU Canada
| Field | Value |
|---|---|
| Open jobs on Jobsy | 5 |
About the Opportunity
This is a temporary position filling a leave of absence, with a possibility of extension.
Qualifications
The ideal candidate will have a minimum of two years of office coordination experience. Experience in higher education is a plus. The candidate must enjoy working with diverse populations and be comfortable working independently.
The successful candidate will have outstanding customer service and interpersonal skills, and proficiency in Microsoft Office Suite and G Suite. Experience with AI tools, like Claude or CoPilot are preferred. Detail oriented with a focus on quality and accuracy is desired. Must be able to learn quickly in a technical environment, and operate video conferencing equipment, printers, copiers, and computers. Flexibility, a positive attitude, and commitment to excellence are vital.
Duties & Responsibilities
Key point of contact: 35 %
- acting as the first point of contact for students and faculty ensuring that classes and campus activities are set up for success
- acting as a liaison and providing hospitality to incoming visitors which could include students and staff from other locations, business partners, and prospective students
- ensuring that campus amenities are fully supported and available to the community
Campus operations and event support: 30 %
- troubleshooting technical issues and assisting with classroom technology;
- assisting with room setup, breakdown, and reconfiguration;
- assisting with student orientations and campus events;
- ensuring facility related issues are reported and followed up on in a timely fashion
Completing administrative duties: 35 %
- including but not limited to assisting faculty and student services staff with printing handouts and organizing promotional materials;
- maintaining the campus areas in a clean and stocked manner;
- administration support to regulatory submission and review processes;
- administrative support relevant to campus operations, safety protocols, and University policies and procedures;
- special projects as assigned
Our campus hours are currently 8:00 am to 9:00 pm and this position may alternate between evening shifts and day shifts to ensure campus coverage and to support events. Weekend shifts may also be required.
Position Type
General AdministrationAdditional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Compensation Grade/Pay Type:
105HExpected Hiring Range:
$24.51 - $36.77With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
Applicant must be legally entitled to work in Canada for the duration of the appointment or employment without employer sponsorship.
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