First seen by our source: 4 hours ago
Customer Service Representative Lead Cash
@ Delta Bingo Inc HQ
Ontario
Overview
Delta Bingo Inc HQ is hiring a part-time Customer Service Representative Lead for cash handling at its gaming centre. The role runs bingo sessions, handles prize payouts, cash drops and session reconciliation, and answers customer questions about products and promotions. The posting requires an AGCO licence and states that shift availability is required.
Responsibilities:
- Activate sessions and pay out prize winners
- Issue and return playing cards each session
- Receive cash drops and balance sales
- Complete end-of-shift and session reports
- Respond to customer inquiries about bingo and promotions
Requirements summary:
- Valid AGCO licence or other required licences
- Strong oral and written communication skills
- Strong organizational and time management skills
- Proficient in Microsoft Office
- Gaming or entertainment experience preferred
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-11
- Source record updated
- 2026-11-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Delta Bingo Inc HQ
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
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Full company description
🚨 We’re Hiring! Join the Fun at Delta Bingo & Gaming 🚨 Are you outgoing, personable, and ready to take on new challenges? Delta Bingo & Gaming is looking for enthusiastic team members who are passionate about creating memorable experiences for our guests. At Delta, it’s all about personality and people. Our team brings energy, fun, and outstanding service to every customer interaction. If you love engaging with others and thrive in a dynamic, fast-paced environment, we want to hear from you! 👉 Explore current openings at DeltaBingo.com/careers or contact your nearest location to learn more. The Delta Story With over 50 years of experience, Delta Bingo & Gaming is a recognized leader in the bingo and gaming industry. Operating 20 locations across North America, we’re proud to support over 960 local charities and have helped raise more than $600 million for communities across Ontario. Our passionate management team is committed to innovation and continuous improvement—constantly enhancing our offerings to bring the best to our players. From Vegas-style gaming machines and digital bingo to POD games and full-service in-house restaurants, each location offers a modern and exciting gaming experience. Whether you're just starting your career or looking for a new opportunity, Delta is the place where fun meets purpose. Be part of a team that makes a difference—Join Team Delta today!
- LinkedIn followers
- 2,309
- People associated on LinkedIn
- 268
- Reported office locations
- Oakville, ON L6K 0J5, CA
- Business categories
- Digital Entertainment
- Gaming
- Casual Games
- Other recorded names
- Delta Bingo Inc HQ
- Delta Bingo & Gaming
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
🚨 We’re Hiring! Join the Fun at Delta Bingo & Gaming 🚨 Are you outgoing, personable, and ready to take on new challenges? Delta Bingo & Gaming is looking for enthusiastic team members who are passionate about creating memorable experiences for our guests. At Delta, it’s all about personality and people. Our team brings energy, fun, and outstanding service to every customer interaction. If you love engaging with…
| Field | Value |
|---|---|
| Industry | Gambling Facilities and Casinos |
| Company size | 501-1,000 employees |
| Headquarters | Oakville, ON |
| Organization type | Partnership |
| Year founded | 1966 |
| Open jobs on Jobsy | 8 |
| View page |
SUMMARY: Responsible for ensuring sessions are activated and ready for play, manage prize money via monitoring prize payouts and paying out prize winners. Oversee the issuance and return of playing cards. Completion of reports during and after sessions play. Assist with Lotto sales when needed.
DUTIES AND RESPONSIBILITIES (Include but are not limited to):
- Exemplify Delta Bingo’s Core Values: Community, Innovation & Leadership
- Work co-operatively with co-workers and charity members.
- Obtain and maintain a valid AGCO license and /or any other licensing deemed necessary to aid in the operation of the gaming site.
- Enter prize payouts and activate POS session play.
- Work cooperatively with OLG representatives providing information in a timely manner.
- Count Advisor floats.
- Issue playing cards as required during all sessions.
- Return unused cards into inventory after each session is locked down for play.
- Receive cash drops from floor sellers and POS sellers.
- Complete FRO forms and send when necessary.
- Enter data and make adjustments for paper sales, payouts, and progressives for each session.
- Complete progressive pots sheets, link adjustments, and balance all sellers & POS sales.
- Move forward counts and balance for next shift.
- Assist with Lotto sales counter when needed.
- Print out all paper reports due end of shift.
- Cash out and give all monies to session manager.
- Understand and respond to customer inquiries regarding bingo programs, Red 7, promotions, and any other product or service offered at Gaming Centre.
- Immediately address potential safety hazards and report as necessary to session manager.
- Undertake other tasks and housekeeping duties assigned by the supervisor.
- Comply with the Delta Bingo & Gaming dress code.
- Behave in a professional manner (e.g. Refrain from the use of foul language).
- Must be able to work scheduled shifts.
- Demonstrate teamwork attitude through such things as willingness to cover shifts.
- Performs other job-related duties as assigned.
REQUIRED QUALIFICATIONS:
- Experience in the gaming or entertainment industry preferred but not required.
- Strong oral and written communications skills.
- Strong organizational, analytical, task and time management skills.
- Proficient in Microsoft Office applications including Word, Excel, and PowerPoint.
- Ability to multitask and prioritize in fast-paced environments.
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