First seen by our source: 11 days ago
Customer service Representative /support
@ Stockerandwatts
Remote in Canada
Overview
Stockerandwatts is hiring a part-time Customer Service Representative / Support to be the first point of contact for customers. The role handles inquiries and resolves issues across phone, email and chat, and documents interactions.
Responsibilities:
- Provide customer service by phone, email and chat
- Resolve customer inquiries and issues promptly
- Document and track customer interactions
- Collaborate with team to improve support processes
Requirements summary:
- 0 to 5 years of customer service or support experience
- Strong communication and interpersonal skills
- Patience with challenging situations
- Proficiency with customer support software and tools
Tools & skills
Source and dates
Source type not verified · dover
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-10-26
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 0+ years |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Stockerandwatts
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
## Job Title
Customer Service Representative / Support
## Company Overview
Stockerandwatts is a dynamic and innovative company committed to providing exceptional customer experiences. We pride ourselves on our dedication to customer satisfaction and our ability to support our clients with top-notch service.
## Job Location
Canada
## Job Summary
As a Customer Service Representative / Support at Stockerandwatts, you will be the first point of contact for our customers. Your role is crucial in ensuring customer satisfaction by providing timely and effective support. You will handle inquiries, resolve issues, and contribute to the overall positive experience of our clients.
## Key Responsibilities
* Provide exceptional customer service through various channels including phone, email, and chat.
* Resolve customer inquiries and issues in a timely and efficient manner.
* Maintain a high level of professionalism and empathy in all interactions.
* Collaborate with team members to improve customer support processes.
* Document and track customer interactions and resolutions.
## Required Skills and Experience
* 0-5 years of experience in customer service or support roles.
* Strong communication and interpersonal skills.
* Ability to handle challenging situations with patience and professionalism.
* Proficiency in using customer support software and tools.
* A passion for delivering outstanding customer experiences.
## Why Join Stockerandwatts?
* Be part of a supportive and collaborative team.
* Opportunities for professional growth and development.
* Contribute to a company that values customer satisfaction and innovation.
* Work in a dynamic and fast-paced environment.
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