Posted 7 days ago
Data Center Technician I
@ Insight Global
Pointe-Claire, Quebec
Overview
Insight Global is hiring a contract Data Center Technician I for an Amazon data center role. The technician resolves server hardware issues from a ticket queue, documents supported technologies, and mentors junior staff. The posting asks for bilingual French and English, a government reliability security clearance, and a primary Monday to Friday, 8:00 AM to 5:00 PM schedule.
Pay:
From $29.65 an hour
Responsibilities:
- Resolve assigned server repair and maintenance tickets within the workday
- Troubleshoot and fix complex hardware infrastructure issues
- Create and maintain documentation on supported technologies
- Mentor junior technicians and act as their escalation point
- Automate tasks with scripts when necessary
Requirements summary:
- One or more years of server repair and maintenance
- One or more years of computer hardware experience
- Experience with a ticket-based system
- Linux knowledge, the top priority skill
- Government reliability security clearance including fingerprinting
- Bilingual French and English
Tools & skills
Source and dates
Source type not verified · insightglobal
- Employer posting date
- 2026-10-30
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | IT |
| Experience | 1+ years |
| Hours per week | 40 |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Warehouse |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English, French |
| Security clearance | Reliability status |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Insight Global
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Insight Global is a talent, consulting, and AI company.
Full company description
Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world. We obsess over solving problems and building solutions that move our customers further, faster. With access to top talent in more than 50 countries, our tech-enabled recruiters can build teams quickly. Our technical experts across Cloud, AI, Data, Enterprise Operations, and Applied Engineering deliver solutions tailored to each customer’s needs. As those needs evolve, so do we. As we evolve, though, we stay true to our purpose: to develop people personally, professionally, and financially so they can be the light to the world around them. It shows up in everything we do, from investing in our people to delivering results for our customers to making a meaningful impact in our communities.
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Currency and observation date were not supplied; this is not a current valuation or a funding round.
Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world. We obsess over solving problems and building solutions that move our customers further, faster. With access to top talent in more than 50 countries, our tech-enabled recruiters can build teams quickly. Our technical experts across Cloud, AI, Data, Enterprise Operations, and Applied Engineering…
| Field | Value |
|---|---|
| Industry | Business Consulting and Services |
| Company size | 1,001-5,000 employees |
| Headquarters | Atlanta, Georgia |
| Organization type | Privately Held |
| Year founded | 2001 |
| Specialties | ConsultingTalent ServicesStaffingand International Staffing |
| Open jobs on Jobsy | 292 |
| View page |
- Experience working with a ticket-based system
- 1+ years of experience with server repair and maintenance
- 1+ years of experience with computer hardware
- Required to complete government reliability security clearance (including fingerprinting)
- Bilingual French/English speaking
Nice to Have Skills & Experience
- Previous Data Center experience
Job Description
As an Amazon Data Center Technician, you are a primary resolver for your support team, skilled at troubleshooting and resolving most complex hardware infrastructure issues. You create and maintain documentation on technologies you support and are able to effectively passdown knowledge of these technologies to junior staff. You have basic to intermediate system administration skills and, where applicable, are able to take on remote system administration tasks working in a virtual team. You have the ability to automate tasks with scripts when necessary. You work autonomously to resolve most support issues. You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects. You act as the initial escalation point for junior technicians. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.
Contractors will work a ticket-based system, with cycle leads assigning approximately 10 to 15 tickets per day. Each ticket corresponds to a server repair or maintenance task, and contractors are expected to resolve their assigned tickets within the 8-hour workday.
Candidates must have knowledge of how servers and computers work, including the ability to diagnose and fix server issues. Linux knowledge is the top priority skill. Computer, electrical, and cabling experience are also valued.
The primary work schedule is Monday through Friday, 8:00 AM to 5:00 PM, with possible flexibility to a 2:00 PM to 10:00 PM shift for all 4 positions if needed (30 mins unpaid break after 4 hours consecutive hours of work)
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