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First seen by our source: 3 hours ago

Dealer Services Analyst

@ Ford Credit

Oakville, Ontario

Full-time
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Overview

Ford Credit is hiring a Dealer Services Analyst for a full-time hybrid role in Oakville, Ontario. The analyst reviews a high volume of consumer and commercial credit applications, makes fast approval or denial decisions, and negotiates terms with Ford and Lincoln dealers by phone. The role requires four or more office days per week, rotational shifts including evenings and Saturdays, and an annual salary of $65,242 to $70,770 plus a quarterly bonus program.

Responsibilities:

  • Evaluate 40-50 consumer and commercial credit applications daily
  • Negotiate credit terms with Ford and Lincoln dealers by phone
  • Make independent credit decisions within lending policy
  • Participate in coaching and team calibration sessions

Requirements summary:

  • Bachelor's degree in business or a related discipline
  • Available for rotational shifts including evenings and Saturdays
  • Able to work in office four days per week
  • Bilingual English and French preferred

Tools & skills

Benefits mentioned

Retirement planPaid time offTuition support
Source and dates

Source type not verified · apify-linkedin

Employer posting date
Not provided
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentFinance & accounting
Hours per week40 (estimated)
Scheduleday, evening, holidays, weekends
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish, French
EducationBachelor’s degree (required)
Fields of studyBusiness, Organizational Development
Perks mentionedGenerous paid time off, Flexible hours, Retirement plan, Tuition support, Performance bonus, Stock or equity, Employee discount

Summary and details written by AI from the posting; the employer’s posting is the authority.

Ford Credit

FieldValue
Open jobs on Jobsy1
Job description
Ready to kickstart your career with Ford Credit? We're looking for bright, enthusiastic, and team-oriented individuals to join our fast-paced, and people-focused team. If you're driven, and eager for exciting challenges and growth, this is the place for you!

What You'll Do:

  • Make Quick Decisions: Evaluate a high volume of credit applications daily, assessing creditworthiness and making fast decisions on approvals or denials.
  • Solve Complex Cases: Tackle challenging credit applications, negotiating terms with dealers and using strong judgment for decisive outcomes.
  • Build Relationships: Collaborate closely with Ford/Lincoln dealers over the phone, developing and nurturing business relationships.
  • Balance Sales & Risk: Help facilitate vehicle sales for dealers and Ford of Canada by providing financing, all while managing lending risks responsibly.

What We Offer:

  • Great Pay & Benefits: We offer a comprehensive package that supports your financial and personal well-being. This includes a defined-contribution pension and the opportunity to opt into a generous Savings and Stock Investment Plan (SSIP) and quarterly profit-sharing. Additionally, you’ll enjoy tuition subsidies, vehicle discounts, and a flexible spending account where you can choose to purchase extra vacation or increase your health care coverage.
  • Growth Opportunities: Gain a broad understanding of our company's plans and programs, develop a sales mindset, and prepare for future rotations within the company (like sales operations, marketing, or business development). We strongly believe in promoting from within!
  • Dynamic Environment: Work in a supportive, fast-paced team-oriented environment where you'll contribute to high levels of dealer and customer satisfaction.

Who We're Looking For:

  • An effective, decisive communicator with excellent interpersonal and analytical skills.
  • A self-starter who thrives in a fast-paced, ambiguous environment, has a high sense of urgency and works well in high performing teams.
  • A quick learner who is receptive to positive coaching and invested in their own growth and professional development.

Important Note:

This is a hybrid position based in Oakville, Ontario, requiring four or more days per week in the office with the potential for one remote day. To ensure a successful onboarding experience, you will be required to attend training in-person five days per week for your first four weeks.

Specific Responsibilities Include, But Are Not Limited To:

  • Analyze and make informed decisions on consumer and commercial credit adhering to our purchase policy and lending requirements. You’ll review an average of 40-50 applications per day, spending about 5 minutes on each application and performing additional investigations needed
  • Be a key point of contact for our dealership partners, directly negotiating the terms on credit applications, nurturing business relationships and applying your knowledge of the company’s plans and plans to drive win-win solutions. Much of your daily work will be on phone with dealers.
  • Use sound judgment to evaluate creditworthiness and make decisions in the best interest of the Company on your own.
  • Apply coaching and training provided as well as participate in ongoing team calibration sessions to enhance your skills and knowledge base. At times, you may also learn different functions to support Company needs.

You'll have...

Education: Bachelor’s degree in business related field, Organizational Development, or any other related discipline.

Experience:

  • Must be available to work rotational shifts, including evenings (Monday – Friday up to 9:00pm EST), some holidays, and Saturdays (Saturdays up to 8:00pm EST).
  • Must be able to work in office 4 days/week.

Even better you may have...

Experience:

  • Bilingual in English and French is preferred.
  • Proven ability to build strong relationships, negotiate effectively, and adapt communication style to diverse situations.
  • Analytical and problem-solving skills with a proven ability to independently implement solutions to overcome challenges.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to manage multiple tasks simultaneously while maintaining a high level of organization and efficiency.
  • Understanding of credit, financial analysis, sales, collections, relationship management is a plus.
  • Excellent communication skills (written and verbal).

This posting is for an existing vacancy within our team.

The expected annual salary for this Ford Credit Canada position is $65,242.00 – $70,770.00 and individuals may be eligible to participate in our quarterly Flexible Bonus Rewards program

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to the Ford Credit Canada Team, we encourage you to apply!

We thank all applicants for their interest, but only those selected for an interview will be contacted.

(Successful candidates will be required to provide proof of degree completion for the highest level of education attained. If the degree was obtained from a school outside of Canada, an Education Credential Assessment report showing Canadian equivalency is also required.)

Ford Credit Canada Company is an Equal Opportunity Employer and is committed to a culturally diverse workforce. Accommodations for applicants with disabilities throughout the recruitment, selection and / or assessment processes, where needed, are available upon request. Please inform Human Resources of the nature of any accommodation(s) that you may require.

Candidates for this position must be legally entitled to work in Canada. Ford Credit Canada Company does not sponsor work permit applications.

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