Posted 8 days ago
Depot Coordinator - Casual
@ Coast Mountain Bus Company Ltd
Vancouver, British Columbia
Overview
Coast Mountain Bus Company is hiring a casual Depot Coordinator to run quarterly signups, assign daily work to Transit Operators, and handle dispatching and payroll and leave administration. The role requires 12 months of customer service experience, Grade 12 with word processing and spreadsheet skills, and availability for any shift, weekends and holidays. Pay is $38.94 to $46.71 per hour, on-site, with hours that vary by assignment.
Pay:
$38.94–$46.71 an hour
Responsibilities:
- Assign daily work to Transit Operators and conduct roll-calls
- Participate in quarterly consolidated and local signups
- Respond to operator trouble calls and inquiries
- Process operator daily pay and leave exceptions
- Maintain manual and computerized records
Requirements summary:
- Grade 12 with word processing and spreadsheet courses
- 12 months customer service experience with upset customers
- Up to 18 months in role to learn spareboard rules and CAW agreement
- Available for any shift, weekends and holidays
- Able to manage high volume during peak hours
Tools & skills
Source and dates
Source type not verified · peoplesoft
- Employer posting date
- 2026-10-30
- First seen by our source
- 2026-10-30
- Source record updated
- 2026-10-30
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Transportation & driving |
| Experience | 1+ years |
| Schedule | day, evening, holidays, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | Indigenous peoples, Racialized people, 2SLGBTQ+, People with disabilities |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Coast Mountain Bus Company Ltd
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Getting you everywhere you want to go in Metro Vancouver
Full company description
As the largest operating company in the integrated TransLink enterprise, Coast Mountain Bus Company (CMBC) operates more than 96 per cent of the Metro Vancouver region’s bus service including a fleet of clean-fuel conventional buses and zero-emission trolley buses. In addition to bus service, CMBC provides passenger ferry service on the SeaBus and several support services to the TransLink enterprise including Transit Security (separate from Transit Police), the Customer Information call centre, revenue collection, environmental services, and Bus Operator training, among others. CMBC has almost 6,000 employees, who are spread across six transit centres (bus depots), two SeaBus terminals, and two office locations in New Westminster and one Stadium–Chinatown in Vancouver. CMBC employees are on the frontlines and behind-the-scenes, and many are focused on safety, communications, finance, HR, planning, scheduling, designing, and delivering transit service. CMBC employees proudly connect people, businesses, and communities in the Metro Vancouver region.
- LinkedIn followers
- 12,985
- People associated on LinkedIn
- 1,648
- Reported office locations
- 287 Nelson's Crt, New Westminster, British Columbia V3L 0E7, CA
- 3750 Kitchener Street, Burnaby, BC V5C 3L6, CA
- 7740 - 132nd Street, Surrey, BC V3W 4M9, CA
- 11133 Coppersmith Way, Richmond, BC V7A 5E8, CA
- 9149 Hudson Street, Vancouver, BC V6P 4N5, CA
- 4111 Boundary Rd, Richmond, British Columbia V6V 1T8, CA
- 2061 Kingsway Ave, Port Coquitlam, British Columbia V3C 1T2, CA
- 307 Columbia St, New Westminster, British Columbia V3L 1A6, CA
- 590 Beatty St, Vancouver, British Columbia V6B 2L3, CA
- Other recorded names
- Coast Mountain Bus Company
- Specialties
- Mass transit
- bus and passenger ferry service
- accessible transit
- Transportation
- public transit
- transit security
- sustainability
- and bus service
- Profile identifies a recruitment agency
- No
As the largest operating company in the integrated TransLink enterprise, Coast Mountain Bus Company (CMBC) operates more than 96 per cent of the Metro Vancouver region’s bus service including a fleet of clean-fuel conventional buses and zero-emission trolley buses. In addition to bus service, CMBC provides passenger ferry service on the SeaBus and several support services to the TransLink enterprise including…
| Field | Value |
|---|---|
| Industry | Urban Transit Services |
| Company size | 5,001-10,000 employees |
| Headquarters | New Westminster, British Columbia |
| Organization type | Government Agency |
| Year founded | 1999 |
| Specialties | Mass transitbus and passenger ferry serviceaccessible transitTransportationpublic transittransit securitysustainabilityand bus service |
| Open jobs on Jobsy | 23 |
| View page |
Marketing Statement
As the largest operating company in the integrated TransLink enterprise, Coast Mountain Bus Company (CMBC) operates a fleet of clean-fuel conventional and community shuttle buses, zero-emission trolley buses, and passenger ferry SeaBuses in Metro Vancouver, the largest single transit service area in Canada.
At CMBC, one of BC’s Top Employers, we're committed to providing an innovative, healthy, and engaging workforce. This is reflected in our workforce of over 5,500 employees performing over 400 unique jobs, who are committed and empowered to deliver service that attracts nearly 1.1 million passengers daily and connects people, businesses, and communities in the Metro Vancouver region.
We have the important job of helping our passengers get to work, appointments, visiting with family and friends, and back again every day. Metro Vancouver relies on us, and we take that as a point of pride.
Responsibilities
SUMMARY:
Participates in the quarterly consolidated and local signups encompassing holiday block, regular or spareboard work and annual vacation; assigns all known daily work to Operators for the next day; conducts daily roll-calls for outstanding work assignment and conducts other dispatching.
Performs a variety of administrative functions such as responding to operator trouble calls or inquiries, inputting and updating manual and computerized records; responding to Operator requests where there are contractual terms or established guidelines; and processing Transit Operators daily pay and leave exceptions.
All work involves the assessment of obligations, National Safety Code regulations (NSC) and spareboard rules and the selection of the best option to address unsigned work considering factors such as cost and service implications while ensuring no punitive impacts on Operators.
The actual duties performed by each position will vary from depot to depot-based on operational requirements and shift schedules.
Qualifications
EDUCATION:
Requires completion of Grade 12 including courses in word processing and spreadsheet software.
EXPERIENCE:
Requires twelve (12) months prior experience in a customer service oriented environment dealing with potentially sensitive issues, upset customers and conflicts, plus up to 18 months in the position to gain a working knowledge of spare board rules and various sections of the CAW collective agreement governing Transit Operator's work assignments and pay, National Safety Code, routes, schedules and procedures and the DOMS application
OTHER INFORMATION:
You must be available to work any shift (graveyards, afternoons, evenings, or days) as well as weekends and holidays (schedules are attributed by seniority).
Must be able to work shifts and manage a high volume of work during “peak hours”.
Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule
This is a casual position. The hours are not fixed and may vary depending on the assignment.
Work Designation
Resident
This position works predominately on-site.
Rate of Pay
Salary $38.94 - $46.71 per hour
How to Apply
Please click the 'Apply' button at the top right corner or go to https://www.translink.ca/About-Us/Careers.aspx to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Posting Date: October 30, 2026
Closing Date: Open until filled
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity
Coast Mountain Bus Company is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at [email protected]
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