Posted 23 days ago
Director of operations
@ PCD Imports (Piu Che Dolci)
Laval, Quebec
Overview
PCD Imports (Piu Che Dolci) is hiring a Director of Operations to run day-to-day operations and growth across its two entities, reporting to the Owner & General Manager. The work covers importing from suppliers abroad through customs to the Laval warehouse, food safety, and leading the operations, warehouse and office teams. The role is full-time, hybrid with 4 office days a week, and pays $110,000 to $150,000 per year depending on experience.
Pay:
$110,000–$150,000 a year
Responsibilities:
- Oversee imports and logistics from purchase order to customs clearance
- Manage suppliers, customs brokers, freight forwarders and carriers
- Direct warehouse, delivery, inventory accuracy and cold chain
- Own the food safety program and licences
- Lead and evaluate operations, warehouse and office teams
Requirements summary:
- Experience managing import and logistics operations
- Knowledge of food safety programs and supplier certificates
- Strong leadership and coaching experience
- Proficiency with Business Central is an asset
Tools & skills
Source and dates
Job-board feed · jobillico
- Employer posting date
- 2026-10-20
- First seen by our source
- 2026-10-21
- Source record updated
- 2026-11-12
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Director |
| Department | Business operations |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Preventive Control Plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
PCD Imports (Piu Che Dolci)
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Salary: $110,000 to $150,000 per year, depending on experience
Office/Remote: Hybrid (4 days in the office, 1 day remote per week)
Location: Laval, Quebec
About Us
At PCD Imports (Piu Che Dolci), we specialize in curating and importing high-quality, unique baked goods and delicacies from Europe and North America. With deep-rooted supplier relationships, premium products, and a reputation for operational excellence, we are a growing Canadian importer serving clients across the country.
Our values guide everything we do:
- Relationships First: Respectful, fair, and open collaboration
- High-Quality Matters: Products and service that deliver real value
- Data & Collaboration: Smart decisions, made together
- Bold Innovation: Learning, adapting, growing
- Clear Accountability: Purposeful decisions and ownership
The Opportunity
We are looking for an experienced and hands-on Director of Operations to lead the day-to-day management and sustainable growth of our business. This is a hybrid role between two entities, Piu Che Dolci Inc. and Pierino Inc., and it reports directly to the Owner & General Manager. You will make sure our products move smoothly and safely from our suppliers abroad to our customers across Canada.
Key Responsibilities
- Oversee imports and logistics, from purchase order to customs clearance and receipt at our Laval warehouse.
- Manage relationships with suppliers, customs brokers, freight forwarders and carriers.
- Plan purchasing with the General Manager and the sales team so that stock matches demand.
- Direct warehouse and delivery operations, inventory accuracy, and the cold chain.
- Own our food safety program, including the Preventive Control Plan, licences and supplier certificates.
- Lead, coach and evaluate the operations, warehouse and office teams.
- Keep orders, inventory and invoicing running correctly through Business Central, and document and improve our processes.
- Report regularly to the General Manager on service levels, inventory, costs and risks.
Journal
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