Divisional Risk Operations Manager

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Job Description

Position Overview

The Divisional Risk Operations Manager is a senior consultant who will support the Divisional Technology Risk
Operations Management Lead in executing workforce strategy, overseeing consulting engagements, advancing
organizational priorities, and driving operational excellence. The role will help establish, mature, and drive the
operational efficiency and enabling functions that support the Divisional Risk Management Practice, including
governance, workforce and vendor management, business planning, executive reporting, and process
improvement. This individual will serve as a hands-on strategic and operational partner, coordinating leadership
activities, facilitating key governance forums, and producing clear, executive-ready content and reporting.

Key Responsibilities

• Support workforce strategy, organizational design, resource planning, staffing analysis, and related
management activities.
• Coordinate the day-to-day management of active project consulting and managed services engagements,
including governance, financial tracking, performance monitoring, risks, issues, and stakeholder updates.
• Help translate organizational strategy into practical plans, milestones, governance routines, and measurable
outcomes.
• Establish, mature, and drive operational efficiency and enabling functions across the Divisional Risk
Management Practice, including standardized processes, governance routines, management information, and
continuous improvement mechanisms.
• Coordinate and facilitate quarterly Integrated Business Review (IBR) meetings, leadership reviews, planning
sessions, and other governance forums.
• Create executive-level presentations, briefing materials, dashboards, reports, talking points, and leadership
communications.
• Track strategic initiatives, commitments, decisions, dependencies, risks, issues, and action items to promote
visibility and accountability.
• Analyze operational performance, capacity, and organizational metrics to identify trends, gaps, and
improvement opportunities.
• Drive process improvements that increase efficiency, consistency, transparency, and scalability across the
organization.
• Partner with senior leaders, functional teams, vendors, and other stakeholders to maintain alignment and
support timely execution of priorities.

Required Qualifications

• Significant experience in business operations, technology, technology risk, strategy execution, program
management, consulting, or a related field.
• Strong knowledge of technology organizations and technology risk concepts, including governance, operating
models, portfolio management, and organizational planning.
• Experience supporting workforce strategy, organizational design, resource planning, or vendor and consulting
engagement management.
• Excellent written and verbal communication skills, with the ability to synthesize complex information into
concise, audience-appropriate messages.
Divisional Risk Operations Manager | Senior Consultant
• Demonstrated ability to create polished executive-level content, including presentations, reports, dashboards,
briefing materials, and leadership communications.
• Strong analytical, problem-solving, organizational, and project coordination skills.
• Ability to manage multiple priorities, work independently, and drive progress in a fast-paced, matrixed
environment.
• Ability to build trusted relationships and communicate effectively with senior leaders, cross-functional
partners, consultants, and vendors.
• Advanced proficiency in Microsoft PowerPoint, Excel, and related productivity and reporting tools.
Preferred Experience
• Experience within enterprise technology, technology risk, cybersecurity, operational risk, or a regulated
financial services environment.
• Experience preparing materials for senior management, executive committees, or formal business reviews.
• Experience establishing or improving governance routines, management reporting, operational metrics, or
business processes.
Measures of Success

The base compensation range for this role in the posted location is: 80000 to 100000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.