Posted 10 days ago
Dutton ONroute - Full-Time Shift Supervisor - Tim Hortons
@ ONroute
Dutton, ON · West Lorne, ON · Chatham, ON · Southwold, ON
Overview
ONroute is hiring a full-time shift supervisor at its Dutton location on Highway 401, where Tim Hortons is one of the brands. The role monitors employees' daily activities, keeps operations running smoothly, handles customer complaints and cash, and trains new staff. Pay is $20.25 per hour with flexible shifts, overnight premium pay and benefits.
Pay:
$20.25 an hour
Responsibilities:
- Monitor and plan daily employee activities and breaks
- Create a safe, respectful workplace free of harassment and violence
- Complete opening, daily and closing checklists
- Handle cash according to company policy and resolve customer complaints
- Train new employees across brands and respond to injuries and property damage
Requirements summary:
- Previous restaurant, food service or retail experience preferred
- Reliable transportation required (no public transit at plazas)
- Commitment to food safety and H&S standards
- Alignment with teamwork, accountability and customer-first values
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-10-27
- First seen by our source
- 2026-10-28
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, overnight |
| Travel | air: none · ground: none |
| Work setting | Store, Restaurant or kitchen |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Driver’s licence | preferred, own vehicle |
| Encouraged to apply | People with disabilities |
| Perks mentioned | Flexible hours, Free or discounted meals, Paid training, Uniform provided, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
ONroute
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Ontario’s Highway Service Centres | We’re ON It! | Follow us on social @visitonroute
Full company description
ONroute is a Canadian operated company that provides a clean, safe & friendly environment at our rest stops along the 400 and 401 highway series in Ontario. We proudly serve over 40 million customers per year in our 23 locations, open 24 hours a day, 365 days a year. ONroute proudly partners with highly recognized brands in the quick service food industry to offer our customers variety and choice as they travel along the highway to their destination. Whether it be individual families, commuters, or fleet & tour operators, we are here to help our travellers along their journey.
- LinkedIn followers
- 2,982
- People associated on LinkedIn
- 554
- Reported office locations
- Mississauga, Ontario L4V 1R9, CA
- 6400 Hwy 400 Southbound, Innisfil, Ontario L9S 3R7, CA
- Cambridge, Ontario N3C2V6, CA
- King City, Ontario L7B1A8, CA
- Woodstock, Ontario N4S7W8, CA
- West Lorne, Ontario N0L2P0, CA
- Dutton, Ontario N0L1J0, CA
- Tilbury, Ontario N0P2L0, CA
- Port Hope, Ontario L1A3W3, CA
- Barrie, Ontario L4N 9B1, CA
- Trenton, Ontario K0K 1H0, CA
- Napanee, Ontario K7R 1P7, CA
- Odessa, Ontario K0H2H0, CA
- Bainsville, Ontario K0C1E0, CA
- Mallorytown, Ontario K0E1R0, CA
- Ingleside, Ontario K0C1M0, CA
- Morrisburg, Ontario K0C1X0, CA
- Ingersoll, Ontario N5C3K1, CA
- Newcastle, Ontario L1B1C2, CA
- Maple, Ontario L6A 1S8, CA
- 289 hwy 401 west, Cambridge, Ontario N2G3H5, CA
- Business categories
- Customer Service
- Travel
- Other recorded names
- Careers at ONroute
- Careers at ONroute
- ONroute
- Profile identifies a recruitment agency
- No
- Reported total investment
- 250,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
ONroute is a Canadian operated company that provides a clean, safe & friendly environment at our rest stops along the 400 and 401 highway series in Ontario. We proudly serve over 40 million customers per year in our 23 locations, open 24 hours a day, 365 days a year. ONroute proudly partners with highly recognized brands in the quick service food industry to offer our customers variety and choice as they travel…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 1,001-5,000 employees |
| Headquarters | Mississauga, Ontario |
| Organization type | Privately Held |
| Open jobs on Jobsy | 33 |
| View page |
27585 HWY 401 EASTBOUND, DUTTON, N0L 1J0
Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and fast-paced plazas that feature our leading brands including Tim Hortons, Starbucks, Popeyes, Burger King, Wendy’s, Subway, New York Fries, and our very own retail convenience outlet - ON Market. You won’t get this kind of experience anywhere else!
What we offer:
· Flexible hours/ shifts
· $20.25 per hour
· Overnight shift premium pay
· Meal allowance provided during shifts
· Benefits plan; Health and Dental coverage
· Employer match Registered Retirement Savings Plan
· Paid Training
· Free uniforms
· Safe, respectful and inclusive workplace
The job:
SHIFT SUPERVISOR’s primary purpose is to support management in monitoring the day-to-day activities of employees in aiding in monitoring productivity, responsibility for work and ensure that business runs smoothly, and we deliver exceptional customer service and create a positive and safe work environment for employees.
- Monitor, Plan and observe the day-today activities of employees, co-ordinates breaks, and keeps management informed of area activities and significant issues
- Creates and provides a safe and positive work environment free of harassment and violence
- Models company brand standards and adheres to all policies and SOP’s in a professional manner
- Completes opening, daily and closing procedures/checklist in accordance with company policies
- Follows all company cash handling policies and always maintains proper security of cash, and voids transaction as needed
- Resolves customer complaints in a manner consistent with policy and with customer satisfaction in mind
- Practices excellent food safety and sanitation practices and complies with all H&S standards
- Places and receives product along with performing monthly inventory
- Deliver training in different brands for new employees
- Respond to guest injuries and property damage, complete reports and record timely to HUB/IFM
- New Position: No
- Backfill Position: Yes
Reliable transportation is required as our plazas are located on the 401/ 400 highways, and public transportation is not available.
Who you are matters:
While previous experience working in restaurants, food service or retail as a cashier, barista, food prep, customer service/sales associate or team member is always great, the most important thing is who you are!
Your values are like our values – Teamwork, Accountability, Agility, Innovation, Integrity & Community Partnership – these are the things that exemplify the positive customer-first culture we are building at ONroute. “Every Customer – Every Time”: this will make us a Great Place to Work for our team members.
About us:
ONroute is the proud operator of 23 convenient plazas located along Highways 400 and 401. Our locations are designed to provide travellers with fresh and exciting food and beverage options, gas, and other amenities that improve their travel experience. At ONroute, we strive to be more than just the next highway stop, and are here to anticipate, meet, and exceed the needs of Ontario’s travellers with a customer-obsessed team driven to deliver excellence.
ONroute committed to a diverse and inclusive workplace for all. We have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and applicants. Accommodations during the application process are available upon request.
ONroute is an equal opportunity employer that is committed to having a diverse, equitable, and inclusive workplace for all. We value team members with diverse backgrounds and experiences, as we believe it makes our company a better place to work and for our customers to experience. We welcome all applicants and offer reasonable accommodations for people with disabilities upon request throughout the hiring process.
ONroute is recognized under the Temporary Foreign Worker Program’s Recognized Employer Pilot (REP)
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