E-Commerce Specialist, Amazon

AMOREPACIFIC Group is a pioneering Korean beauty company with a rich history dating back to 1945. Headquartered in Seoul, we proudly operate over 30 brands across beauty, personal care, and healthcare. Guided by our mission — "We make A MORE beautiful world" — we’ve taken each step with purpose, believing that our work contributes to a brighter, more beautiful future.

Our dream is rooted in the belief that the world becomes more beautiful when every individual's unique beauty shines. This belief fuels our journey and inspires everything we do.

To bring this vision to life, we are committed to five core principles:

• Customer First
• Be the 1st and the Best
• Collaborate with an Open Mind
• Respect Differences
• Act with Integrity

At AMOREPACIFIC, every member of our team carries a deep sense of pride and responsibility, knowing that together, we are shaping a more beautiful world.

Position Summary

Amorepacific Canada is seeking a detail-oriented, analytical, and proactive E-Commerce Specialist, Amazon to support the daily operations and continued growth of our Amazon business across our portfolio of beauty brands.

Reporting to the Amazon Account Manager, this role will be responsible for maintaining and optimizing the Amazon product catalog, including creating new ASINs, managing product content, and auditing listings for accuracy. The position will also support Amazon advertising initiatives, performance reporting, and overall e-commerce operations while collaborating with cross-functional teams to enhance operational efficiency and drive business growth.

The ideal candidate is highly organized, data-driven, and passionate about e-commerce and the beauty industry, with strong communication skills and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Responsibilities include, but are not limited to:

Amazon Product Catalog & Content Management

• Manage and maintain product listings in Amazon Vendor Central, ensuring accurate product information, attributes, pricing-related content, and compliance requirements.
• Support new product launches, including ASIN creation, product setup, content uploads, and launch readiness.
• Coordinate with Brand, Marketing, Design, and other internal teams to collect and update product descriptions, images, and digital assets.
• Support the development and maintenance of enhanced content, including A+ Content and Amazon Brand Stores.
• Conduct regular product listing audits to ensure accuracy, completeness, consistency, and compliance with Amazon's content guidelines.
• Monitor product detail pages, identify content issues, and coordinate timely resolutions.
• Conduct competitor benchmarking and identify opportunities to improve product content, visibility, and customer experience.
• Support the localization of product content and marketing assets for the Canadian market, including English and French requirements where applicable.

Business Reporting & Performance Analysis

• Prepare and maintain weekly and monthly Amazon business performance reports using Vendor Central and internal data sources.
• Monitor key performance indicators (KPIs), including sales trends, traffic, conversion rates, and product performance, as data is available.
• Maintain accurate business trackers, product launch schedules, and reporting dashboards.
• Analyze sales and product performance data to identify trends, potential issues, and opportunities for improvement.
• Support the Amazon Account Manager in preparing business reviews, presentations, and performance updates.
• Ensure data accuracy and timely reporting to support business decisions.

Amazon Advertising & On-Site Media Support

• Support the execution and coordination of Amazon advertising and promotional campaigns in collaboration with the Amazon Account Manager and external agency partners.
• Assist with campaign preparation, creative asset development, and seasonal content updates.
• Conduct keyword research, competitor analysis, and product research to identify potential advertising opportunities.
• Monitor advertised product listings to identify content deficiencies or operational issues that may affect campaign effectiveness.
• Coordinate with internal teams and external partners to resolve advertising-related content issues.
• Support advertising performance reporting and provide recommendations based on campaign results.
• Assist with promotional planning and execution for key Amazon events and seasonal campaigns.

Cross-Functional Collaboration & Operational Support

• Collaborate with Brand, Marketing, Design, Supply Chain, and other internal teams to ensure smooth execution of Amazon initiatives.
• Support the coordination of product launches, content updates, promotional activities, and operational requirements.
• Maintain organized documentation, trackers, and project timelines to ensure timely completion of deliverables.
• Proactively identify opportunities to improve workflows, reporting accuracy, and operational efficiency.
• Provide general operational and administrative support for Amazon business activities as required.

Qualifications

Education & Experience

• Bachelor's degree in Business, Marketing, E-Commerce, or a related field.
• 1–2 years of relevant experience in e-commerce, digital retail, or online marketplace operations.
• Hands-on experience with Amazon Vendor Central or Seller Central is strongly preferred.
• Experience in the beauty, skincare, cosmetics, or consumer goods industry is considered an asset.
• Familiarity with Amazon product listings, A+ Content, Brand Stores, and digital advertising is an asset.

Skills & Competencies

• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
• Strong analytical and problem-solving skills, with the ability to interpret data and identify actionable insights.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Strong written and verbal communication skills, with the ability to collaborate effectively across teams.
• Proactive, adaptable, and solution-oriented mindset with a willingness to learn and take initiative.
• Ability to work independently while contributing effectively to a collaborative team environment.
• Familiarity with project management tools such as Asana, Monday.com, or similar platforms is an asset.
• Experience with Amazon advertising platforms, digital analytics, or e-commerce reporting tools is considered an asset.

We are committed to integration and equal opportunity. Accommodation is available to all applicants upon request throughout our recruitment process. Should you require accommodation during the interview process, please advise the recruiter when contacted.