Posted yesterday
End User Support Analyst
@ Best Buy Canada Ltd.
Canada
Responsibilities:
- Support our Enterprise Citrix, Physical Workstations, Mobile Devices, Identity & Access Management, Printers and Fax, Email Messaging, Windows 10/11, and macOS
- Work closely with the Senior End User Experience Analyst team, other internal teams, as well as multiple outsourced service providers
- Document and track all support activities, ensuring accurate and up-to-date records
- Participate in project and operations support work
Requirements summary:
- Work closely with the Senior End User Experience Analyst team, other internal teams, as well as multiple outsourced service providers
- 1+ years of experience with large enterprise IT delivery supporting end user technologies like Windows 10, Microsoft Office 365
- Experience with supporting Citrix, Identity and Access Administration, AADJ Joined Desktop Deployment, File and Print Servers, Desktop and Virtualization, Application Packaging, Mobile…
- Experience working in a customer service-oriented role in large complex and fast paced environments
- We encourage you to apply if you may not meet all the requirements.
- Starting pay offered will consider skills and experience.
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Best Buy Canada Ltd.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Visit our career center at www.bestbuy.ca/careers for a full listing of positions in our Retail Stores, Geek Squad, Distribution Centres, or Canadian Headquarters (CHQ) or https://bestbuyexpress.retail.jobs.bell.ca/en/ for a full listing of positions in our Best Buy Express locations. Best Buy Canada is one of the largest omni-channel retailers of consumer electronics, computers and entertainment products, related accessories and services in Canada. Best Buy Canada Ltd. operates as a wholly owned subsidiary of Best Buy Co., Inc. (NYSE:BBY). Best Buy Enterprise is a multinational retailer of technology, entertainment products and services with a commitment to growth and innovation. We have approximately 100,000 employees across the United States and Canada. The Best Buy family of brands and partnerships collectively generates billions of dollars in annual revenue and includes brands such as Best Buy; Best Buy Mobile; Best Buy Express; Geek Squad, Magnolia Audio Video; and Pacific Sales.
- LinkedIn followers
- 74,890
- People associated on LinkedIn
- 4,158
- Reported office locations
- Best Buy Canada Ltd., Suite 102 - 425 W 6th avenue, Vancouver, British Columbia V5Y 1L3, CA
- Business categories
- Consumer
- Electronics
- E-Commerce
- Retail
- Other recorded names
- Best Buy Canada
- Specialties
- www.bestbuy.ca
- Mobile
- Entertainment Products
- Consumer Electronics
- Customer Service
- Gaming
- Retail Sales
- Computer Support
- and Home Theatre Installation
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Visit our career center at www.bestbuy.ca/careers for a full listing of positions in our Retail Stores, Geek Squad, Distribution Centres, or Canadian Headquarters (CHQ) or https://bestbuyexpress.retail.jobs.bell.ca/en/ for a full listing of positions in our Best Buy Express locations. Best Buy Canada is one of the largest omni-channel retailers of consumer electronics, computers and entertainment products, related…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 10,001+ employees |
| Headquarters | Vancouver, British Columbia |
| Organization type | Public Company |
| Year founded | 2001 |
| Specialties | www.bestbuy.caMobileEntertainment ProductsConsumer ElectronicsCustomer ServiceGamingRetail SalesComputer Supportand Home Theatre Installation |
| Open jobs on Jobsy | 87 |
| View page |
Do you love technology and enjoy being the person others turn to when things get tricky? Do you thrive on new challenges and enjoy working in a field that’s constantly evolving?
As an End User Support Analyst I (6-month contract), You will independently manage L1/L2 support requests while collaborating with the team to resolve end-user technical issues in a timely manner.
This is a 6-month fixed-term, fully onsite role at our Vancouver, BC corporate office.
Apply now and grow your career with our End User Services team as an End User Support Analyst I!
What you’ll do:
- Support our Enterprise Citrix, Physical Workstations, Mobile Devices, Identity & Access Management, Printers and Fax, Email Messaging, Windows 10/11, and macOS
- Work closely with the Senior End User Experience Analyst team, other internal teams, as well as multiple outsourced service providers
- Document and track all support activities, ensuring accurate and up-to-date records
- Participate in project and operations support work
What we are looking for:
- 1+ years of experience with large enterprise IT delivery supporting end user technologies like Windows 10, Microsoft Office 365
- Experience with supporting Citrix, Identity and Access Administration, AADJ Joined Desktop Deployment, File and Print Servers, Desktop and Virtualization, Application Packaging, Mobile Device Management, Enterprise Antivirus Management, Azure Experience
- Background in standard IT technologies and a strong understanding of ITIL
- Experience working in a customer service-oriented role in large complex and fast paced environments
Why you’ll love it here:
- Employee discounts on awesome tech from day one
- Flexible health benefits and wellness program
- TFSA and RRSP programs
- 100% matched company pension plan
- Training programs to build new and transferable skills
About Best Buy
As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work.
We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements.
Join our amazing team!
We are looking for people just like you.
Annualized Compensation Range
$50,000.00 - $56,000.00This role is overtime eligible.Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.
Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3This posting is for a vacancy.
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