Posted 12 days ago
Epic Willow Outpatient Analyst
@ W3Global
Canada
SIGNALS
Overview
W3Global is hiring a full-time Epic Willow Outpatient Analyst to support, configure, implement and maintain Epic's Willow ambulatory pharmacy application. The work covers outpatient pharmacy workflows, medication management, troubleshooting and production support in a healthcare setting. An active Epic Willow Outpatient certification and 5+ years of Epic experience are mandatory.
Responsibilities:
- Configure and maintain outpatient pharmacy workflows and prescriptions
- Troubleshoot Epic Willow issues and provide production support
- Support upgrades, enhancements, testing and UAT
- Develop application documentation and workflow specifications
Requirements summary:
- Active Epic Willow Outpatient certification (mandatory)
- 5+ years of Epic experience in healthcare
- Outpatient pharmacy and medication management experience
- Knowledge of Epic integration and HL7 interfaces (preferred)
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Allied health |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office, Hospital or clinic |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Licences & certifications | Epic Willow Outpatient certification |
Summary and details written by AI from the posting; the employer’s posting is the authority.
W3Global
| Field | Value |
|---|---|
| Open jobs on Jobsy | 24 |
Job description
Job Summary
We are seeking an experienced EPIC Willow Outpatient Analyst to support, configure, implement, and maintain Epic's Willow Ambulatory/Outpatient pharmacy application. The ideal candidate will have strong experience in outpatient pharmacy workflows, medication management, application configuration, troubleshooting, and production support within a healthcare environment.
Key Responsibilities
We are seeking an experienced EPIC Willow Outpatient Analyst to support, configure, implement, and maintain Epic's Willow Ambulatory/Outpatient pharmacy application. The ideal candidate will have strong experience in outpatient pharmacy workflows, medication management, application configuration, troubleshooting, and production support within a healthcare environment.
Key Responsibilities
- Provide application support, maintenance, and enhancements for Epic Willow Outpatient.
- Configure and maintain outpatient pharmacy workflows, including medication dispensing and prescription management.
- Support medication ordering, formulary management, medication build, and pharmacy-related integrations.
- Work with clinical, pharmacy, and IT teams to understand business requirements and implement solutions.
- Troubleshoot application issues, identify root causes, and provide timely resolutions.
- Support Epic upgrades, system enhancements, testing, and implementations.
- Participate in system testing, integrated testing, and user acceptance testing (UAT).
- Develop and maintain application documentation and workflow specifications.
- Provide production support and resolve incidents through appropriate ticketing systems.
- Ensure compliance with healthcare standards, pharmacy regulations, and organizational policies.
- Active Epic Willow Outpatient certification is mandatory.
- 5+ years of experience working with Epic applications in a healthcare environment.
- Strong experience in outpatient pharmacy workflows and medication management.
- Hands-on experience with Epic Willow configuration, build, and troubleshooting.
- Experience with medication orders, formulary management, prescription processing, and pharmacy operations.
- Knowledge of Epic integration with other clinical applications.
- Experience supporting Epic implementations, upgrades, and production environments.
- Excellent communication and stakeholder management skills.
- Experience working with Epic Ambulatory and other pharmacy-related modules.
- Knowledge of HL7 interfaces and healthcare integration workflows.
- Experience in hospital or healthcare pharmacy environments.
- Strong analytical, problem-solving, and documentation skills.
- Epic Willow Outpatient
- Active Epic Willow Certification
- Outpatient Pharmacy Workflows
- Medication Management
- Epic Application Configuration & Support
- Production Support & Troubleshooting
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