First seen by our source: 14 days ago
Evening Service Advisor - 3pm to 11pm
@ Bayview Trucks & Equipment Ltd
Fredericton, New Brunswick
Overview
Bayview Trucks & Equipment Ltd is hiring an Evening Service Advisor for a full-time evening shift from 3pm to 11pm in Fredericton, NB. The role opens repair orders, processes warranty claims, keeps customers updated through repairs, and schedules preventative maintenance. Candidates need at least 3 years of automotive or truck dealership experience and strong Windows and Excel skills.
Responsibilities:
- Greet customers and open repair orders with vehicle concern details
- Verify recalls and process warranty claims
- Keep customers updated on approval, cost and completion time
- Schedule preventative maintenance services
- Calculate and post charges to close repair orders
Requirements summary:
- Minimum 3 years automotive or truck dealership experience
- Strong Windows, MS Excel and Word skills
- Excellent customer service and prioritization
- Cooperative, team-oriented, positive attitude
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · hireology
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-27
- Source record updated
- 2026-10-27
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Schedule | evening |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Retirement plan, Paid training, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Bayview Trucks & Equipment Ltd
| Field | Value |
|---|---|
| Open jobs on Jobsy | 8 |
Come and build a career with Bayview! We are seeking an Evening Service Advisor to play a key role in supporting our customers and service team. This is a great opportunity to join our awesome team in Fredericton, NB!
The Role:
- Greet and welcome customers. Open repair orders with accurate and thorough information, including the details of the vehicle concerns, to assist with proper diagnosis.
- Verify open warranty recalls or campaigns available for the customer.
- Confirm Warranty eligibility and process the warranty claims.
- Work with Service Foreman and technicians to maintain clear communication with the customer and ensure that their concerns are addressed quickly.
- Maintain this communication with the customers throughout the repair process, including, the customer’s approval of the repair, an estimate of the cost and an expected time of completion.
- Ensure all charges are calculated and posted with accuracy to ensure timely close of Repair Orders
- Identify possible upcoming Preventative Maintenance services with customers and schedule for them.
- Maintain an organized workspace and adhere to all company policies and procedures.
- May include other administrative duties as assigned by the Service Manager or Foreman.
Requirements:
- Strong computer skills with an emphasis on Windows-based programs and MS Excel & Word.
- Minimum of 3 years Automotive / Truck dealership experience.
- Excellent Customer Service Skills with the ability to prioritize and focus in a fast-paced environment
- Cooperative and team-oriented personality with a professional positive attitude.
We offer a comprehensive benefits package including:
- Health & dental
- RRSP shared contribution
- Boot allowance
- Paid training
- Competitive Market Compensation
We are an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without discrimination.
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