Posted 13 days ago
Event Staff - Guest Services
@ Paladin Security Group
Victoria, British Columbia
Overview
Paladin Security Group is hiring part-time event staff for guest services at venues in Victoria. The work covers welcoming guests, checking tickets, guiding crowds and patrolling the facility on evenings and weekends. Pay is $18.75 to $20.00 per hour with a training wage of $18.75.
Pay:
$18.75–$20 an hour
Responsibilities:
- Welcome guests and answer questions
- Verify tickets and credentials at entry points
- Monitor crowd flow and guide guests to seating
- Patrol the facility and address minor incidents
- Assist with incident response and emergency procedures
Requirements summary:
- High school diploma or GED
- Eligibility to work in Canada
- Strong communication and customer service skills
- Availability for evening and weekend shifts
- Ability to stay calm under pressure
Tools & skills
Source and dates
Source type not verified · classet
- Employer posting date
- 2026-10-25
- First seen by our source
- 2026-11-07
- Source record updated
- 2026-11-07
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Schedule | evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Client sites |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer none |
| Languages | English |
| Education | High school (required) |
| Perks mentioned | Flexible hours |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Paladin Security Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Making the World a Safer & Friendlier Place
Full company description
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry. About Us Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast. Our Mission Paladin’s mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients’ safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
- LinkedIn followers
- 53,403
- People associated on LinkedIn
- 5,693
- Reported office locations
- Suite #201, 3001 Wayburne Drive, Burnaby, British Columbia V5G 4W3, CA
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- #110 - 993 Princess Street, Kingston, Ontario K7L 1H3, CA
- #1 - 543 Mill Street, Kitchener, Ontario N2G 2Y5, CA
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- #201 - 52 Antares Drive, Ottawa, Ontario K2E 7Z1, CA
- Other recorded names
- Paladin Security Group Ltd
- Specialties
- Security Guards
- Specialized Security
- Security Systems
- and Investigations
- Profile identifies a recruitment agency
- No
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective…
| Field | Value |
|---|---|
| Industry | Security and Investigations |
| Company size | 10,001+ employees |
| Headquarters | Burnaby, British Columbia |
| Organization type | Privately Held |
| Year founded | 1976 |
| Specialties | Security GuardsSpecialized SecuritySecurity Systemsand Investigations |
| Open jobs on Jobsy | 340 |
| View page |
Position Overview
Title: Event Staff - Guest Services
Employment Type: Part-Time / Casual / On-Call
Pay Rate: Training Wage: $18.75 per hour | Site Wage: $18.75 - $20.00 per hour
Schedule: Evenings and weekends
Site Overview
Work at dynamic, fast-paced event facilities in Victoria where no two days are the same. Our venue teams support exciting community events, sports, and entertainment, delivering great guest experiences in an energetic environment.
What You'll Be Doing
As a member of the Event Staff team, you will help create a safe, organized, and enjoyable experience for all venue guests. Your main duties will include:
Welcoming attendees, answering questions, and providing friendly customer service throughout the event.
Verifying tickets and credentials at entry points to ensure smooth access control.
Monitoring crowd flow and assisting guests in finding their designated seating and facility areas.
Conducting regular patrols across the facility and addressing minor incidents or inquiries promptly.
Assisting with incident response and emergency procedures as needed.
Must Haves
High School Diploma or GED.
Eligibility to work in Canada.
Strong communication and customer service skills.
Nice-to-Haves
Flexible availability for evening and weekend shifts.
Ability to remain calm, solve problems, and make sound decisions under pressure.
Strong teamwork and collaboration skills.
Comfortable standing, walking, and moving for extended periods.
Discretion when handling private or sensitive information.
What's In It For You?
A flexible schedule that works well for supplemental income alongside another job or studies.
Opportunity to work with a Great Place To Work Certified team.
Clear pathways for internal promotion and career advancement.
A supportive, team-oriented work environment.
Why Join Our Team?
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
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