Executive Director

“How do you bring kindness to others every day?”

Join us in our journey of kindness – our Kind era – where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care.

Executive Director (ED) reports to the Vice President of Operations and is expected to manage the efficient use of human, physical and financial resources to maintain a high quality care for residents. The ED carries the ultimate responsibility for the daily operations of the home and resident care and is the facilities official spokesperson at all times. Additionally, the ED is designated to lead the development of a privacy program for the organization, to oversee the ongoing development, implementation and maintenance of the organization’s confidentiality, privacy and security related policies, procedures, guidelines and standards.

Salary:

The starting annual salary is $110,000.

Vacancy:

This is an existing vacancy.

Responsibilities:

• Reviews the mission, vision and values of the Home annually and sets annual goals and objectives
• Provides leadership and is actively involved in the development of special programs utilizing an interdisciplinary and interhome approach.
• Provides input to external committees and task forces on standards, new programs and initiatives.
• Demonstrates within the team a relaxed manner and a skill in ‘going with the flow’ emphasizing people’s individual needs and not tasks and routines while ensuring work requirements are met,
• Provides guidance, direction and supervision to the Home.
• Assists and develops organizational policies and procedures.
• Assists the Home to maintain compliance with all applicable statutes, regulations and government requirements.
• Provides guidance and supports the Department Heads in interpreting the collective agreements. Demonstrates commitment to and skills in the person centered approach ‘Being a Butterfly’, effectively minimizing neutral care
• Assists in the recruitment and hiring of Department Heads and other key team members.
• Recruits, hires and performance manages employees.
• Provides guidance to the Department Heads on labour issues (disciplines, mediation and arbitration).
• Conducts the Director of Care and Department Heads probationary and annual performance review.
• Meets with Department Heads on a regular basis and provides guidance on HR, risk management, resident care issues, legal and fiscal issues, etc.
• Seeks to remove all potential controlling elements of care cultures and to remove all features of a ‘them and us’ care approach
• Assists with marketing and public relations.
• Actively involved in various external committees and actively influences decision making and policy direction at the Ministry of Health/LHINs/OLTCA, etc.
• Responsible for completion of Home’s operating budget in conjunction with appropriate Department Heads.
• Analyses the annual operating budgets for the Home and provides feedback to the Department Heads.
• Manages the capital budgets for the Home and collaboratively with the Vice-President of Operations to decide on capital priorities for the fiscal year.
• Monitors the monthly expenditures.
• Provides leadership on new funding initiatives and input into how funds need to be spent/allocation for the Home.
• Monitors the Quality Improvement program and provides feedback to the senior management team on areas of risk and outcomes.
• Inspires others to be motivated and work with a passion, and empower team members,
• Reviews monthly quality improvement reports for each department, reviews and provides feedback on trends, areas that require further follow-up or analysis.
• Receives reports on risk management activities and is notified of all unusual or critical issues in the Home.
• Undertakes and meets all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk
• Required to participate in the improvement of the indicators and achieve satisfactory results.
• Identifies potential liability issues and collaborates with team members to minimize risk
• Reviews all workplace incident investigations and corrective measures
• Ensures access to personal health information.
• Enables corrections to information.
• Handles privacy complaints and the dispute mechanism for the organization – the organizational privacy office may provide advice to the home as required.
• Is inspirational and passionate about quality dementia care and capturing positive moments
• Handles and tracks internal and external privacy queries.
• Coordinates continuous Privacy education for employees, volunteers and other agents and ongoing communications regarding the sustainability of a privacy culture.
• Establishes regular audit processes on information systems, business processes and forms for authorized access and potential breaches of Privacy policy.
• Coordinates the development, review and revision of privacy policy, providing input as required.
• Ensures the written statements describing information practices are reviewed at regular intervals and updated as needed.
• Any and all other tasks as assigned

Qualifications:

The qualifications needed to join our family are as follows:

• Post secondary degree from a program that is a minimum of three (3) year in duration or a post secondary diploma in health or social services from a program that is a least two (2) years
• Completed or enrolled in a long term care administration management course that is at least one hundred (100) hours in duration of instruction time.
• Proven management experience in LTC
• Good written communication skills
• Knowledge of basic accounting
• Knowledgeable and fully versed in EHR
• Working knowledge of computer applications, labour relations and applicable legislation
• Positive working attitude
• Has demonstrated leadership and communication skills
• Has at least three (3) years working experience in a managerial or supervisory capacity in the health or social services sector or in another managerial or supervisory capacity (any field) if he or has successfully completed the long term care administrator or management program.
• Has a good understanding of organization wide information practices; both internal and external flow of information, data collection tools and the information system.
• Has excellent communication and leadership skills.
• Ability to lead a team by setting an example in a direct and positive manner
• Ability to embrace various skills from the team to maximize the potential to enhance the well being of all individuals
• Has experience in managing complex projects.
• Has authority to implement the privacy program and respond to areas where the standard is inadequate.
• Has access to resources.
• Must have a clear vulnerable sector screen, no older than 6 months TB results less than 6 months, evidence of flu shot, must be able to provide three work references,

What do we offer you?

• Competitive wages
• Employee perks
• Support for personal and professional growth
• Employee benefits
• Employee and Family Assistance Program
• Matching RRSP contribution

We appreciate all applicants' interest, only those selected for further consideration will be contacted.

As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people. We are committed to ensuring our hiring practices are equitable, inclusive, and privacy-conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.

We are committed to inclusion, diversity, and equity in the workplace, and we welcome applications from all persons. Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the employee to address them.