Posted 13 days ago
External Service Advisor - RV Dealership
@ Traveland RV Canada
British Columbia
Overview
Traveland RV Canada is hiring an External Service Advisor for its RV dealership service department. The role greets customers, schedules appointments, relays repair needs to technicians, and explains estimates and progress. The posting states a high school diploma is required, with monthly catered lunch and RRSP matching among the benefits.
Responsibilities:
- Greet and assist service customers promptly
- Relay repair needs accurately to technicians
- Provide estimates and explain repair costs
- Upsell services and sell extended warranties
- Keep customers and Service Manager informed of progress
Requirements summary:
- High school diploma or equivalency required
- Excellent communication and listening skills
- Professional appearance and strong work ethic
- Service-related experience preferred
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · talentnest
- Employer posting date
- 2026-10-25
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-10-26
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Education | High school (required) |
| Perks mentioned | Retirement plan, Performance bonus, Free or discounted meals |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Traveland RV Canada
| Field | Value |
|---|---|
| Open jobs on Jobsy | 34 |
Service Advisor – Recreational Vehicles
If you are a natural people-pleaser and a good listener who also happens to love recreational vehicles, then our dealership has the perfect job for you. We need more than an RV Service Advisor; we need an outstanding communicator with a professional appearance and a strong work ethic, someone who is equally comfortable greeting customers as they are scheduling appointments and acting as a liaison between customers and service techs. Successful candidates will also have excellent follow-through skills and a sharp eye for details.
Job Responsibilities
- Attitude is everything—greet service department customers promptly and courteously
- Listen to each customer and clearly articulate repair needs to techs
- Upsell recommended/additional services using low pressure, high integrity methods
- Provide accurate estimates of repair/maintenance costs
- Adherence to dealership policy on customer vehicle care and operation
- Follow up on each repair and keep customers informed of progress
- Sell and manage extended warranties
- Inspect repair quality and ensure that all work is complete
- Notify customers when vehicles are ready for pick up
- Review and explain repairs and associated costs with customers
- Handle minor customer concerns and complaints
- Keep Service Manager informed of all problems and potential problems
- Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Education and/or Experience
A high school diploma or equivalency degree is required. Experience in a service-related position is also preferred, but not necessary.
Benefits
- Great West Life Coverage
- Catered Staff Lunch, Monthly
- Annual Mexico Incentive Trip!!!
- RRSP Matching
About Us
Traveland RV Supercentres are here to provide you with quality and professional service from a dedicated team that will help make your RV and Motor Home experience a lifetime of enjoyment. Traveland is one of the largest RV dealers in Canada with a 10 acre site in Langley BC, Kelowna BC, Parksville BC, Duncan BC, Airdrie AB, Edmonton AB, Grande Prairie AB, Saskatoon SK, Watrous SK, and Weyburn SK.
Our goal is your complete satisfaction. We are proud to provide complete RV sales and complete RV service including: sales of new and used RVs, RV parts and accessories. If you have any questions about buying or servicing please contact us.
We will provide you with the best price and honest answers from one of the finest and most knowledgeable staff in the RV industry. We are here to help you make an informed decision.
Traveland RV is family owned and operated.
Come visit Traveland RV Supercentres or contact us today!
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