Facility Manager

Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults. With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life. At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities.

Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long-term care beds and 308 seniors’ apartment units, with an additional 224 long-term care beds opening in a new home by June 2026. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area.

At Yee Hong Centre for Geriatric Care, our values guide everything we do: We Care. We Collaborate. We Commit.

We are committed to providing high-quality, culturally appropriate, resident-centred care that enhances the lives of older adults. Guided by our Harmony Care approach, we foster a safe, welcoming, and supportive environment for residents, families, staff, and the community.

We are currently seeking an experienced and dedicated Facility Manager to lead the operations of our Housekeeping, Laundry, and Maintenance departments and ensure the ongoing safety, functionality, and appearance of our long-term care home.

About the Role

Reporting to the Executive Director, the Facility Manager is responsible for the leadership, planning, administration, and operational performance of facility services, including housekeeping, laundry, maintenance, building systems, and environmental safety. The successful candidate will ensure compliance with applicable legislation, standards, and organizational policies while supporting a resident-centred environment.

This role also plays a key leadership function in facility improvement projects, including both major and minor renovations.

Key Responsibilities

• Plan, direct, and oversee housekeeping, laundry, and maintenance operations to maintain a safe, sanitary, attractive, and compliant environment.
• Develop and implement preventive and corrective maintenance programs for building systems and equipment.
• Conduct regular interior and exterior building inspections.
• Ensure compliance with applicable legislation, building standards, fire and life safety requirements, and organizational policies.
• Lead departmental staffing activities, including recruitment, scheduling, coaching, performance management, and staff development.
• Foster a positive, engaged, and high-performing team culture.
• Develop and manage departmental budgets, expenditures, inventory, and resource utilization.
• Participate in quality improvement, risk management, resident safety, and workplace health and safety initiatives.
• Develop and maintain departmental policies and procedures, including those related to fire safety, emergency preparedness, infection prevention and control, and occupational health and safety.
• Research, negotiate, and manage contracts for equipment, maintenance services, housekeeping, and laundry supplies.
• Maintain accurate inspection records, certifications, and documentation required by regulatory authorities.
• Participate in renovation and capital improvement projects, including reviewing construction drawings and coordinating project activities.
• Provide emergency response and on-call support for building maintenance, safety, and security matters.
• Participate as a member of the home's security response team.
• Attend and lead departmental and organizational meetings as required.
• Stay current with industry trends, best practices, and regulatory changes.
• Perform other related duties as assigned.

Qualifications

• Hold a college-level "Building Environmental System Operator – Class II" certificate.
• Possess general maintenance and hands-on skills.
• Strong verbal and written communication skills in English.
• Knowledge of Chinese languages is strongly preferred.
• Valid driver's license and access to a reliable vehicle.
• Satisfactory Police Vulnerable Sector Check.

Working Conditions

• Combination of office, facility, and on-site operational work.
• Standing, walking, lifting, bending, and physical activity as required.
• Exposure to varying environmental conditions including heat, humidity, noise, and mechanical equipment.
• Participation in an on-call rotation and availability for 24-hour emergency response related to maintenance, safety, and security matters.
• Occasional travel between locations and external sites.

Why Join Yee Hong?

• Meaningful work that positively impacts the lives of seniors and their families.
• Opportunity to lead a critical operational function within a respected not-for-profit organization.
• Supportive and collaborative team environment.
• Commitment to professional growth, innovation, and excellence in care.

This is for an existing vacancy

Yee Hong Centre for Geriatric Care is committed to fostering a safe, inclusive, and accessible workplace. Accommodation is available throughout the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Applicants requiring accommodation are encouraged to contact us to discuss their needs.

Please apply before:

Salary Range:

$38.17 - $44.92

INTERNAL APPLICANTS: PLEASE APPLY THROUGH THE JOBS HUB

Our people are our greatest strength and the core of our success. We invest in our employees' wellbeing and support their ongoing learning and development. We offer:

• Competitive total compensation package

• Multi-employer pension plan

• Professional development opportunities

• Ongoing learning and development

• Employee education assistance program

• Award winning corporate culture

• Safe, inclusive and supportive work environment

Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.

Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.

Our hiring process involves the use of Artificial Intelligence (AI) to assist with screening of the applicants’ resume.

This job is posted to fill an existing vacancy.