Family Access Visit Worker

Family Access Visit Worker

Classification: Casual Contract

Rate: $24.16-$39.40 per hour

Location: 30 College St., Toronto

Position: Unionized

Existing Position: Yes

Native Child and Family Services of Toronto, (NCFST) strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centered, family focused, and community driven.

At Native Child, we are guided by our purpose: Honoring Our Roots, Embracing Our Future. We are inspired to be and do our best, recognizing the profound impact we have on our communities, our people, and our shared heritage. Our commitment to preserving and celebrating Indigenous culture drives us to be a leading force in our region. Here, you are welcomed into an inclusive and supportive environment that values each individual's contributions and fosters collective success.

Ready to make an impact?

Primary Responsibilities:

Under the direction of the Supervisor Family Access Program, the Family Access Visit Worker will:

• Work on a dynamic, strength based team that is focused on developing and enhancing parent-child relationship
• Obtain a clear understanding of particular cases, including the risk/protection concerns
• Supervise, monitor, and assess visits between children and their families at the Native Child and Family Services of Toronto facility, the client’s home and/or the community
• Provide guidance, education to parents in planning and setting goals for their visit
• Provide parents and staff with ongoing feedback and communication
• Provide role modeling and support to both parents and children to facilitate successful interactions in visits which may include hands on teaching of child care, infant care feeding and developmental milestones
• Intervene with child and parents when their interactions are inappropriate
• Provide safety/protection to child if necessary
• Complete clear and concise observation notes and detailed reports, documenting parent-child interactions and conversations
• Attend training regularly as provided by the agency

Qualifications, Knowledge & Skills:

• Post-secondary education at the community college level in Early Childhood Education, Social Service Work, Child and Youth Work or related field
• Alternatively, an equivalent combination of education and experience will be considered.
• Minimum of 2 years related experience
• Pass a vulnerable sector police records check
• Knowledge of the developmental stages of children
• Knowledge of the child protection processes and responsibilities
• High literacy in Indigenous Cultures, Urban Indigenous issues, and understand the unique dynamics that exist within the First Nations, Inuit, and Métis cultures
• Awareness of the impact of issues such as mental health, domestic violence and substance abuse on parenting
• Excellent written/verbal communication, organizational and time management skills.
• Computer skills (Word, Excel, Outlook)
• Ability to work independently with flexible hours, including weekends
• Demonstrated understanding, and commitment to, integrating the Native Child and Family Services of Toronto Mission and values in to practice, service and relationships
• Demonstrated understanding of workplace Health and Safety practices and understanding of an employee’s responsibility under current legislation
• Ability to work effectively with all levels of staff, to maintain effective communication and working relationships, demonstrating strong interpersonal skills, tact, sensitivity and build strong internal relationships

Additional Information

Interested in this role, but don't meet every requirement? We encourage you to apply online! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team.

Visit our LinkedIn Company Page or follow us on LinkedIn.

Use of AI:

NCFST may use artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

Our Commitment:

We are an Equal Opportunity Employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected ground. We encourage applications from all qualified individuals, including those from Indigenous backgrounds.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Native Child will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. If you require accommodation during the interview process, please contact Human Resources at [email protected].

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Come join our team - and help create a difference in the community