Posted 2 hours ago
Field Implementation Manager
@ Clera
Canada
Overview
Clera is hiring a Field Implementation Manager to lead on-site go-lives and training at automotive dealerships across North America. The role involves hands-on staff training, building adoption with dealership leaders, and troubleshooting during launches. Hybrid, based in Canada with about three weeks of on-site travel per month; salary is $70,000 to $85,000 USD annually.
Responsibilities:
- Lead on-site go-lives and product launches at dealerships
- Deliver hands-on training for dealership staff
- Partner with dealership leaders to drive platform adoption
- Troubleshoot implementation issues in real time
- Document launch outcomes and share field insights
Requirements summary:
- At least 1 year customer-facing experience in training, onboarding, service or support
- Experience leading on-site go-lives or product launches
- Strong communication and presentation skills
- Ability to learn new systems quickly
- Experience in SaaS, automotive or phone systems is an asset
- Bilingual English/French or English/Spanish is an advantage
Tools & skills
Source and dates
Employer career site / ATS feed · ashby
- Employer posting date
- 2026-11-10
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Travel | air: moderate · ground: minimal |
| Work setting | Client sites, Office, Home |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Clera
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Your AI career agent. Warm intros to startups backed by a16z, Index, YC & more.
Full company description
Your AI career agent. Warm intros to startups backed by a16z, Index, YC & more.
- LinkedIn followers
- 7,288
- People associated on LinkedIn
- 14
- Reported office locations
- San Francisco, US
- Berlin, DE
- New York, New York 10115, US
- Business categories
- Information Technology
- Recruiting
- Artificial Intelligence (AI)
- Other recorded names
- Clera
- Clera AI
- Clera-AI
- Specialties
- headhunting
- jobs
- AI
- startups
- recruiting
- career
- and coaching
- Profile identifies a recruitment agency
- Yes
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Your AI career agent. Warm intros to startups backed by a16z, Index, YC & more.
| Field | Value |
|---|---|
| Industry | Technology, Information and Internet |
| Company size | 2-10 employees |
| Headquarters | San Francisco |
| Organization type | Privately Held |
| Year founded | 2025 |
| Specialties | headhuntingjobsAIstartupsrecruitingcareerand coaching |
| Open jobs on Jobsy | 4 |
| View page |
About the Role
Join a team bringing an AI-powered platform to automotive dealerships across North America. You will lead on-site launches, train dealership staff, and help teams adopt new tools in their daily workflows.
What You'll Do
Lead on-site go-lives and product launches at dealership locations.
Deliver hands-on training for staff across different roles.
Partner with dealership leaders to communicate the business value of the platform and encourage adoption.
Troubleshoot challenges during implementation and help teams resolve issues in real time.
Document launch outcomes and transition accounts to downstream teams.
Share field insights with Sales, Product, and Customer Success to improve onboarding and customer experience.
Build trusted relationships with dealership staff and leadership throughout launch phases.
What We're Looking For
At least 1 year of customer-facing experience in training, onboarding, service, or support.
Experience leading on-site go-lives or product launches and training staff through engaging, hands-on sessions.
Strong communication and presentation skills, with the ability to adapt to different audiences.
Ability to learn new systems and tools quickly, document launch outcomes, and share useful feedback across teams.
Experience in SaaS, automotive, or phone systems is helpful, as is a background in field training, deployment, or customer onboarding.
Familiarity with dealership or service department workflows, high-growth product rollouts, or AI tools for training and documentation is a plus.
English/French or English/Spanish bilingual skills are an advantage.
Compensation & Benefits
Salary range: $70,000 to $85,000 USD annually.
Location
Hybrid role based in Canada, with remote work and regular on-site travel across the United States and Canada. Expect approximately three weeks of on-site travel per month and proximity to a major airport.
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