Posted 4 months ago
Field Service Tech
@ Foodmate
Ontario
Overview
Foodmate US. Inc. is hiring a full-time Field Service Technician to install, troubleshoot, repair and rebuild poultry processing equipment at customer sites. The role involves up to 90% travel, with non-traditional hours including weekends, holidays and some second and third shifts. The posting requires a valid driver's licence, a clean MVR and passport eligibility.
Responsibilities:
- Travel to customer sites to install, repair and service poultry processing equipment
- Troubleshoot mechanical, electrical and performance issues
- Train customers on equipment operation and safety
- Produce accurate service and expense reports
- Comply with all safety policies and procedures
Requirements summary:
- Two years of technical trade or equivalent verifiable experience
- Mechanical and electrical background in manufacturing or food processing
- Ability to read blueprints and electrical drawings
- Valid driver's licence and clean MVR
- Willing to travel up to 90% of the time
Tools & skills
Source and dates
Employer career site / ATS feed · paycom
- Employer posting date
- 2026-07-20
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Maintenance & repair |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Schedule | evening, holidays, weekends |
| Travel | air: frequent · ground: frequent |
| Work setting | Client sites, Plant or factory |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 50 lb · computer moderate |
| Languages | English |
| Licences & certifications | Clean MVR |
| Driver’s licence | required |
| Education | Trade certificate (preferred) |
| Fields of study | Electrical, Mechanical, Industrial automation |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Foodmate
Saved company profile
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Full company description
Foodmate, a Duravant operating company, is a leading Poultry Processing Equipment manufacturer with unmatched knowledge and expertise. The brand is known for its efficient equipment design and exceptional service. Founded by industry experts in early 2006, the company quickly expanded its worldwide distribution into North and South America with the launch of Foodmate US in 2010. Foodmate Brasil was then launched in 2015, followed by the launch of Foodmate Poland in 2017 and the acquisition of Foodmate UK in 2019. Foodmate has become the committed and reliable partner of major poultry processing companies worldwide. To learn more, visit our website: www.foodmateglobal.com
- LinkedIn followers
- 12,250
- People associated on LinkedIn
- 270
- Reported office locations
- Einsteinstraat 26, Numansdorp, 3281 NJ, NL
- 221 Turner Blvd, Ball Ground, GA 30107, US
- Meltham Road, Park Valley, The Mending Rooms, West Yorkshire, Huddersfield HD4 7BH, GB
- ul. Głęboka 10, lok. 30, Lublin, 2--612, PL
- Av. Giuseppina Vianelli di Napolli, 1185, Polo II de Alta Tecnologia – Globaltech, Campinas, 13086-530 , BR
- Other recorded names
- Foodmate
- Duravant
- Foodmate, a Duravant Company
- Specialties
- Poultry Processing Equipment
- Poultry Cut Up Systems
- Thigh Deboning Equipment
- Whole Leg Deboning Equipment
- Total Dark Meat Processing Solutions
- Cut Up
- Dark Meat Deboning
- White Meat deboning
- Poultry processing equipment
- Primary Poultry processing
- Weighing
- Sorting
- X-ray
- Eviscerating
- Wing cutting
- De-skinning
- Deboning
- and Filleting
- Profile identifies a recruitment agency
- No
Foodmate, a Duravant operating company, is a leading Poultry Processing Equipment manufacturer with unmatched knowledge and expertise. The brand is known for its efficient equipment design and exceptional service. Founded by industry experts in early 2006, the company quickly expanded its worldwide distribution into North and South America with the launch of Foodmate US in 2010. Foodmate Brasil was then launched in…
| Field | Value |
|---|---|
| Industry | Machinery Manufacturing |
| Company size | 201-500 employees |
| Headquarters | Numansdorp |
| Organization type | Privately Held |
| Year founded | 2006 |
| Specialties | Poultry Processing EquipmentPoultry Cut Up SystemsThigh Deboning EquipmentWhole Leg Deboning EquipmentTotal Dark Meat Processing SolutionsCut UpDark Meat DeboningWhite Meat deboningPoultry processing equipmentPrimary Poultry processing |
| Open jobs on Jobsy | 1 |
| View page |
Foodmate US. Inc. is a leading poultry processing equipment provider, founded by industry experts in 2010. The company launch in the U.S. was a result of a successful product line development in the manufacturing facility located in the Netherlands.
Job purpose
The Field Service Technician provides first level customer support for installed Foodmate systems and new installations. He or she should possess the skills to test, diagnose, troubleshoot, repair, and debug electro-mechanical processing equipment and related systems. The Field Service Technician must be able to use his or her outstanding communication skills to work closely with customer management, supervisors, production employees, and technicians on complex problems and assume responsibilities for continued customer satisfaction. This position requires frequent travel to customer sites to assist with installation, servicing and repair of Foodmate poultry processing equipment and related sub-systems, and equipment rebuilds. Work assignments are varied but limited in scope and complexity. This job is an attractive position for candidates who want to travel and be exposed to a wide variety of different opportunities and challenges.
Qualifications
Duties and responsibilities
- Able and willing to travel up to 90% of the time to perform service-related tasks at customer sites.
- Assist and learn from other experienced field service technicians and other company personnel
- Troubleshoot variety of poultry processing machines and resolve mechanical, electrical, and performance issues
- Communicate effectively with colleagues, management and customers to promote consistent product improvement
- Be able to establish and maintain a positive, professional relationship with internal & external customer personnel
- Document pertinent technical and customer information to facilitate an ongoing business relationship
- Produce and submit accurate detailed service and expense reports in a timely manner
- Proactive at learning, understanding new components and equipment design principles as they are introduced
- Be able to identify product/service opportunities at customer sites that will enhance the customer's Foodmate relationship
- Comply with all safety policies and procedures.
- Train customers on operation and safety components of equipment or what has been or needs to be repaired or modified
- Assist with any other related tasks and projects as required
Qualifications
Education & General Experience
Two-years of technical trade or equivalent experience. Course work or prior verifiable work experience with installing, troubleshooting and/or repairing electrical/pneumatic/automated/industrial equipment. Must have mechanical aptitude with ability to use various hand/power tools to install/maintain equipment. Knowledge of electrical components and understanding of electrical current flow with ability to identify and troubleshoot the same.
Required Skills
- Must be able and willing to travel up to 90% of the time.
- Ability and willingness to learn and apply required customer service skills.
- Ability to learn, produce, and submit accurate service and expense reports in a timely manner.
- Possesses a good mechanical and electrical background in a manufacturing or production environment, preferably in the food processing/manufacturing industry.
- Preferred candidates have knowledge of automated machine controls and industrial automation technology.
- Its crucial to be able to read and follow blueprints, machine drawings, and electrical drawings.
- Is proficient in the use of a laptop computer, iPad and standard software.
- Strong ability to use a variety of common power and hand tools.
- Must be able to work safely and efficiently according to industry standards.
- Must possess a valid drivers license and clean MVR
- Has strong troubleshooting ability The ability to look at an entire process and determine source of problem/issue.
- Eligible to qualify for legal passport in case of incidental International travel.
Working conditions
This job will require about 80-90% travel and may include non-traditional work hours such as weekends and holidays. Some facilities will require help on 2nd and 3rd shifts. The working conditions within a poultry processing facility can be cold or hot and damp / wet. The position will require the use of personal protection devices (ear plugs, hard hat, and eye protection). When not traveling, work will be completed from hotels, home, and/or office.
Physical requirements
This position will require extensive travel by car as well as by airplane. Lifting parts and tools up to 50 lbs. can be expected at job sites, as well as working on ladders and concrete floors.
Direct reports
None
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