Posted 2 days ago
Field Services Audio Visual Technician = Toronto, ON ( Onsite)
@ ZOHO
Toronto, Ontario
Overview
Zoho is hiring a Field Services Audio Visual Technician on a contract basis in Toronto, ON, onsite. The role supports conference room technology, collaboration platforms, AV systems and end-user devices, including installation, troubleshooting and maintenance. The posting asks for 4 to 8 years of hands-on AV and workplace technology experience.
Responsibilities:
- Install, configure and troubleshoot AV and conference room systems
- Test meeting rooms before scheduled meetings and events
- Provide onsite support for live events and hybrid meetings
- Coordinate repairs and replacements with vendors
- Maintain records of incidents and service requests
Requirements summary:
- 4 to 8 years of hands-on AV and workplace technology experience
- Knowledge of Microsoft Teams Rooms and video conferencing platforms
- Experience with Crestron, Cisco and Poly devices
- Network troubleshooting knowledge
- Strong problem-solving and customer service skills
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-12
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | IT |
| Experience | 4+ years |
| Travel | ground: minimal |
| Work setting | Client sites, Office |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
Summary and details written by AI from the posting; the employer’s posting is the authority.
ZOHO
| Field | Value |
|---|---|
| Open jobs on Jobsy | 13 |
Field Services Audio Visual Technician
Job Summary
The Field Services Audio Visual Technician provides onsite technical support for conference room technologies, collaboration platforms, audio visual systems, end-user devices, and workplace technology infrastructure. This role is responsible for the installation, configuration, troubleshooting, maintenance, and operational support of audio visual equipment. The technician ensures reliable technology performance, delivers excellent customer service, and minimizes disruption to business operations.
Experience : 4 to 8 years
Key Responsibilities
Audio Visual & Collaboration Support
- Support and maintain audio visual conferencing systems, telepresence solutions, meeting room panels, and collaboration technologies.
- Troubleshoot and resolve audio, video, display, microphone, camera, and connectivity issues.
- Provide break-fix support for conference room equipment and integrated AV systems.
- Test video conferencing rooms before scheduled meetings, executive presentations, and business events.
- Configure and support Microsoft Teams Rooms and other collaboration platforms.
- Provide technical support for live events, executive presentations, town halls, and hybrid meetings.
- Coordinate with vendors and third-party service providers for escalations, equipment repairs, and replacements.
- Troubleshooting knowledge on network related issues
- Experience working on Crestron, Cisco, Poly gears and able to troubleshoot device functions
- Provide onsite support for local infrastructure, network equipment, and workplace technology devices.
- Maintain accurate records of incidents, service requests, equipment changes, and completed activities.
- Follow established service procedures, security requirements, safety standards, and agreed service-level timelines.
Skills & Experience
- Hands-on experience supporting audio visual systems, conference rooms, and workplace technologies.
- Strong knowledge of Microsoft Teams Rooms, video conferencing platforms, cameras, microphones, displays, and control panels.
- Experience troubleshooting computers, operating systems, software applications, and peripheral devices.
- Strong problem-solving, communication, customer service, and coordination skills.
- Ability to support business events and quickly resolve technical issues with minimal operational disruption.
- Ability to work independently and collaborate effectively with users, internal teams, vendors, and service providers.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.