Posted yesterday
Financial Service and Collections Representative
@ SinglePoint
Toronto, Ontario
Overview
SinglePoint is hiring Financial Service and Collections Representatives for a full-time permanent role in Ontario, temporarily remote (train and work from home) at the client's direction. The work is inbound and outbound calls about past-due accounts, arranging payments and resolving account discrepancies, on a rotating 5-day schedule with shifts starting at 12:00 PM or 3:15 PM ET. The posting states an hourly rate of $18.00 and a November 30, 2026 start.
Pay:
$18 an hour
Responsibilities:
- Handle inbound and outbound calls about past-due accounts
- Arrange payments to bring accounts to a current balance
- Resolve customer account discrepancies
- Protect customer information privacy
- Meet individual targets and performance expectations
Requirements summary:
- Strong communication and computer navigation skills
- Ability to multitask efficiently
- Availability to start and work flexible shifts
- Banking or collections experience is an asset
- One year in a high-volume call centre is an asset
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-11-10
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Performance bonus, Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
SinglePoint
| Field | Value |
|---|---|
| Open jobs on Jobsy | 13 |
The Financial Service and Collections Representatives at SinglePoint are dedicated professionals who exemplify professionalism, responsibility, and goal-orientedness. Our Financial Service and Collections Representatives handle inbound and outbound customer interactions while maintaining a strong focus on providing exceptional customer service, sensitivity, and urgency. At SinglePoint, we prioritize customer care above all else, ensuring that every interaction is handled with the utmost care and attention.
We believe in fostering a culture of growth and development, offering numerous opportunities for advancement within our company. We are actively seeking talented individuals who possess the skills and drive to excel alongside us. Join our team and embark on a rewarding journey of personal and professional growth with SinglePoint!
This position is starting on November 30, 2026.
Successful candidates MUST be available to start. This position is temporarily remote (train and work from home) based on the Client’s directive.
We have a permanent full-time opportunity in Ontario. This is a full-time opportunity. Our business operates between Monday-Friday 7:00 AM – 11:00 PM ET, Saturday 8:00 AM - 8:00 PM ET, Sunday 1:00 PM - 8:00 PM ET, and this role requires flexibility within those hours.
You must be available to work any 5 consecutive days based on one of the following schedule options, with shifts starting at either 12:00 PM ET or 3:15 PM ET:
- Tuesday to Saturday
- Wednesday to Sunday
- Saturday to Wednesday
- Sunday to Thursday
Perks:
- Support with immigration and PR applications (responsibilities for this job align with unit group 63102 – Financial Services Representative)
- Medical and Dental Benefits or tax-free cash incentive after training
- Perkopolis discount program
- Exclusive insurance discounts through Wave Insurance Group
- Career and leadership development
Responsibilities:
- Receive inbound and make outbound customer calls regarding past due accounts and facilitate payment arrangements to bring accounts to a current balance
- Handle each call with a high level of professionalism and respect while ensuring the needs of the customer and business are satisfied
- Resolve customer account discrepancies
- Respect and uphold privacy and protection of customer information
- Meet and exceed individual targets and performance expectations
What Are We Looking For?
- Have strong communication and computer navigation skills
- Have the ability to multi task efficiently
- Banking or collections experience is an asset
- Is committed and willing to learn and grow within the business
- One year of experience working in a high volume call centre environment is an asset
- Must be available to work flexible shifts
Compensation:
- Hourly rate of $18.00/hour
Join a winning team today!
We are an equal-opportunity employer.
Accommodations are available upon request at any point in the selection process.
SinglePoint uses artificial intelligence (AI) tools to support parts of the recruitment and screening process. These tools assist in reviewing applications and identifying qualified candidates. All final hiring decisions are made by our Human Resources team and hiring managers.#HP
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