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Financial Service Representative (Bilingual)

@ CGI

Toronto, Ontario

TemporaryFull-time
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Overview

CGI is hiring a bilingual Financial Service Representative on a temporary, full-time basis. The role handles client inquiries by phone, email and chat, resolves account and product questions, and coordinates with internal teams within service-level agreements.

Responsibilities:

  • Serve as first point of contact for clients and stakeholders
  • Handle inbound phone, email and chat inquiries
  • Respond to product and account-related questions
  • Investigate and resolve client concerns
  • Coordinate with internal teams and meet service-level agreements

Requirements summary:

  • Bilingual English and French
  • Professional, courteous client service
  • Accurate and timely handling of requests

Tools & skills

Source and dates

Source type not verified · njoyn

Employer posting date
2026-10-06
First seen by our source
2026-10-17
Source record updated
2026-10-24

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish, French

Summary and details written by AI from the posting; the employer’s posting is the authority.

FieldValue
Company size10001+
HeadquartersE-Commerce Place
Open jobs on Jobsy514
Job description
The Bilingual Client Service Representative serves as the first point of contact for clients and stakeholders. In this role, you will represent the company by delivering professional, accurate, timely, and courteous service through inbound phone calls, email, and chat.

You will respond to product and account-related inquiries, investigate and resolve client concerns, coordinate with internal teams, and ensure all requests are handled within established service-level agreements.

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