Posted last month
Financial Service Representative (Bilingual)
@ CGI
Toronto, Ontario
Overview
CGI is hiring a bilingual Financial Service Representative on a temporary, full-time basis. The role handles client inquiries by phone, email and chat, resolves account and product questions, and coordinates with internal teams within service-level agreements.
Responsibilities:
- Serve as first point of contact for clients and stakeholders
- Handle inbound phone, email and chat inquiries
- Respond to product and account-related questions
- Investigate and resolve client concerns
- Coordinate with internal teams and meet service-level agreements
Requirements summary:
- Bilingual English and French
- Professional, courteous client service
- Accurate and timely handling of requests
Tools & skills
Source and dates
Source type not verified · njoyn
- Employer posting date
- 2026-10-06
- First seen by our source
- 2026-10-17
- Source record updated
- 2026-10-24
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
Summary and details written by AI from the posting; the employer’s posting is the authority.
CGI
| Field | Value |
|---|---|
| Company size | 10001+ |
| Headquarters | E-Commerce Place |
| Open jobs on Jobsy | 514 |
You will respond to product and account-related inquiries, investigate and resolve client concerns, coordinate with internal teams, and ensure all requests are handled within established service-level agreements.
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