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First seen by our source: 21 days ago

Founding Product and Customer Lead

@ tofu

Toronto, Ontario

$120k–$180k/yrOn-siteFull-time3+ years experience
Apply now
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Overview

tofu is hiring a Founding Product and Customer Lead to work directly with its CEO on product strategy, the roadmap and key enterprise customers. It is a full-time, high-trust role based in Toronto, aimed at helping the company reach $10M in ARR. The posting states competitive salary with meaningful equity and comprehensive health benefits.

Pay:

$120,000–$180,000 a year

Responsibilities:

  • Drive product strategy and the product roadmap with the CEO and CTO
  • Work with top enterprise customers to turn pain points into features
  • Advise the CEO and support growth toward $10M ARR

Requirements summary:

  • 3 to 7+ years in growth or product roles
  • Experience building or scaling SaaS products to millions in revenue
  • Hands-on experience with LLMs, agentic workflows and prompting
  • Strong analytical, operational and written communication skills

Tools & skills

Benefits mentioned

Health insurancePaid time off
Source and dates

Source type not verified · dover

Employer posting date
Not provided
First seen by our source
2026-10-16
Source record updated
2026-10-16

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentProduct management
Experience3+ years
Hours per week40 (estimated)
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedGenerous paid time off

Summary and details written by AI from the posting; the employer’s posting is the authority.

FieldValue
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Job description

About Tofu

How do you distinguish between real and fake in an AI world?

This question has crippled the recruiting industry overnight. Tofu is building one of the most important companies of our time and the layer to fix it.

AI has made it easier than ever to fake credentials, impersonate real people, and apply to jobs at scale using synthetic identities. More than 60% of remote applicants are fake, there were 75M detected deepfakes last year, and the number of state-sponsored groups hired by Fortune 500s grew 220%.

The hiring funnel has become the front door to the enterprise, and AI has cracked it wide open. It’s a $96 billion problem that needs to be solved.

We’re changing that.

Tofu is building a new standard for security in hiring.

If you want to help build the trust layer for the internet and redefine how identity works in the AI era, we’d love to talk.

About the Role

We’re hiring a Product and Customer Lead to work directly with our Founder & CEO to help drive Tofu’s next stage of growth.

This is a high-leverage, high-trust role. You will sit at the intersection of product, customer, and growth.

You’ll shape the roadmap, work to inject growth into our product and make strategic decisions to help Tofu reach $10M in ARR.

You’ll act as a force multiplier across the business; working closely with leadership, investors, and customers to keep engineers aligned, efficient, and moving fast.

In this role, you will:

  • Work directly with the CEO, CTO and engineering to drive product strategy, execution, and operational rhythm

  • Own our product roadmap, prioritizing the initiatives that move the needle and multiply growth

  • Work closely with our highest-value customers and enterprise accounts, understand their most pressing pain points and turn them into high leverage features

  • Act as a strategic advisor and right-hand to the CEO, filling gaps, solving problems, and enabling scale

Who You Are

  • 3–7+ years of experience in growth or product roles

  • Have helped build or scale SaaS products generating millions in revenue

  • You’ve worked with LLMs, agentic workflows and understanding prompting very well

  • Strong analytical and operational mindset

  • You can articulate your thoughts and write clearly

  • High EQ and can/are interested in managing relationships with customers

  • Comfortable working across product, GTM, and ops

  • Thrive in ambiguity; you can prioritize, execute, and lead without direction

  • Toronto-based

  • Bonus: you've started a company before, built a product or side project with reasonable scale or revenue

Note: this will be intense and you need to be up to the challenge

Why Tofu and this Role

  • You’ll help build the trust layer for the internet, one of the defining problems of the AI era

  • Work directly with a founder and team obsessed with building a generational company

  • Insane level of ownership and a product tour of duty preparing you start your own company, if you want that

  • Backed by leading early-stage VCs from the Bay Area and Waterloo, including Night Capital, Ritual Capital, Garage Capital, and Wayfinder

Benefits & Perks

  • Competitive salary + meaningful equity

  • Comprehensive health benefits

  • 3 weeks of vacation

  • New laptop and gear to do your best work

  • Tofu swag your friends will want to steal

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