Posted 6 days ago
Fraud Investigator
@ Equifax Canada Co.
Toronto, Ontario
Overview
Equifax Canada Co. is hiring a full-time Fraud Investigator in Toronto to review and assess risk on new credit applications and existing accounts. The work involves investigating fraud alerts, reviewing applicant documents, working with internal partners, and presenting findings and recommendations to leadership.
Responsibilities:
- Investigate fraud alerts triggered by new applications
- Review applicant documentation
- Confirm or clear fraud alerts
- Maintain and optimize fraud alert rules
- Report fraud trends and performance to leadership
Requirements summary:
- 3+ years of fraud detection and investigation experience
- 3-5 years of client-facing financial services experience
- Intermediate or expert credit adjudication knowledge
- Basic AML and FINTRAC knowledge
- Strong oral and written communication
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-31
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Quality assurance |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Certified Fraud Examiner |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Equifax Canada Co.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 12 |
Synopsis of the role
The primary function of this role is to identify, review, assess and mitigate the potential risk associated with new credit applications and/or existing accounts. This role would partner closely with the client directly, and equally with internal fraud and business consultants, product managers, operations partners, and senior leadership.
What you’ll do
- Investigate fraud alerts triggered by new applications.
- Review application documentations provided by applicants.
- Partner with internal client departments, such as credit risk, fraud strategy, compliance, etc.
- Confirm or clear fraud alerts triggered by new applications.
- Review, maintain and optimize rules that trigger fraud alerts.
- Generate performance reports for leadership.
- Timely reporting of current and historical fraud trends to enrich consortium data.
- Prepare and present findings to internal leadership groups with recommendations for process improvement.
What experience you need
- 3+ years of relevant fraud experience in the detection, identification, investigation of fraudulent activity.
- 3-5 years of customer service or client facing roles within financial services, and/or telecommunications, insurance sectors.
- Intermediate/expert knowledge of credit adjudication processing, policies and best practices required.
- Basic knowledge of AML and FINTRAC are required.
- Knowledge of fraud case management systems.
- Industry association/membership preferred; fraud/risk specific.
- Strong interpersonal, oral and written communication skills required.
- Proficient computer skills including, MS Office Suite, Google Suite and SharePoint.
What could set you apart
- Certified Fraud Examiner certification by the ACFE
- Product knowledge and experience interpreting credit bureau reports and utilizing fraud tools such as Citadel or FraudIQ Manager would be an asset.
- Strong oral presentation skills required as the ideal candidate will prepare and present findings directly to the client.
- This position requires critical analytical thought, investigative review techniques, a sound fraud background, and the ability to quantify and qualify emerging fraud trends.
- This role may involve a customer facing element where strong emphasis will be on customer experience, time sensitive resolution and building trustful relationships.
- The successful candidate will be proficient in a queue based fraud detection system, with the knowledge, skills and ability to balance both productivity and quality decision making with detailed rationale.
This is an existing position
Primary Location:
CAN-Toronto-5700 YongeFunction:
Function - Fulfillment / OperationsSchedule:
Full timeJournal
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