Posted yesterday
Fraud Prevention Advisor, Remote
@ Desjardins
Montréal, Quebec
Overview
Desjardins is hiring a remote Fraud Prevention Advisor with its Group Security Office to detect suspicious transactions, advise victims of fraud and help improve security operations. The role is full-time, paid from $25.76/hour plus a shift premium, and requires French and advanced English, with occasional office attendance in Montreal.
Pay:
From $25.76 an hour
Responsibilities:
- Analyser les transactions suspectes
- Conseiller les membres victimes de fraude
- Établir une relation de conseil avec les membres
- Identifier les risques opérationnels
- Soutenir les victimes d'escroqueries
Requirements summary:
- DEC général dans un domaine connexe
- Un an d'expérience pertinente minimum
- Français requis
- Anglais avancé
- Disponibilité du lundi au dimanche, de 7 h à minuit
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Finance & accounting |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | French, English |
| Education | College diploma (required) |
| Perks mentioned | Generous paid time off, Flexible hours, Retirement plan, Performance bonus, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Desjardins
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.
- LinkedIn followers
- 379,882
- People associated on LinkedIn
- 43,673
- Reported office locations
- 100, rue des Commandeurs, Lévis, Québec G6V 7N5, CA
- 11 King St W, Toronto, ON M5H 4C7, CA
- 110 9 Ave SW, Calgary, AB T2P 0T1, CA
- 1 Complexe Desjardins, Montreal, QC H2X, CA
- Business categories
- Banking
- InsurTech
- Insurance
- Financial Services
- Other recorded names
- Desjardins
- Specialties
- Services financiers
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses…
| Field | Value |
|---|---|
| Industry | Banking |
| Company size | 10,001+ employees |
| Headquarters | Lévis, Québec |
| Organization type | Privately Held |
| Specialties | Services financiers |
| Open jobs on Jobsy | 132 |
| View page |
The position of fraud prevention advisor with the Desjardins Group Security Office involves more than working in a call centre. You actively help to protect thousands of members and clients, making a real, positive impact. As a fraud prevention advisor, you play a key role in preventing fraud by taking the necessary steps to detect and combat suspicious activities, while minimizing financial losses. You ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. Interpersonal savvy is essential. More specifically, you will be required to:
Collect, compile and analyze the type and nature of suspicious transactions
Advise members and clients who are victims of fraud on preventive measures
Establish an advisory relationship by identifying current and potential needs
Identify operational risks and continuously help improve the Desjardins Group Security Office’s activities
Assist and support members and clients who are victims of various scams, ensuring they are satisfied with the support received and have an understanding of fraud.
When you join our team, you’ll get *
A competitive hourly rate starting at $25.76/hour plus a shift premium (where applicable)
An annual performance-related bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance, including telemedicine
Reimbursement of health and wellness expenses and telework equipment
* Benefits are subject to eligibility criteria.
#LI-Remote
#MVT3
What you bring to the table
General college diploma in a related field
A minimum of one year of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Available to come to the office occasionally during training and once a month afterwards. Location: 450 De Maisonneuve Blvd. W., Montreal
Available to work Monday to Sunday between 7:00 a.m. and midnight
Equity, Diversity, Inclusion and Accessibility
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Member/client sales and service (FG)Journal
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