Posted yesterday
Fulfilment Operations Coordinator
@ IKEA
Hamilton, Ontario
SIGNALS
Overview
IKEA is hiring a Fulfilment Operations Coordinator to run daily collection point and fulfilment activities, support leaders and guide coworkers. The work covers order pickups, picking, packing, loading and replenishing stock. The starting rate is 22.76 CAD per hour, and the posting lists extensive benefits including RRSP matching, health coverage and wellness days.
Responsibilities:
- Assist customers with order pickups at the Collection Point
- Support leaders in coordinating daily operations
- Carry out picking, packing, unloading, loading and stock replenishment
- Maintain a clean, organized and safe work environment
- Monitor daily routines and identify improvements
Requirements summary:
- Customer experience and relationship-building skills
- Leadership and communication skills
- Strong operational and organizational skills
- Commitment to safety, quality and compliance
- Understanding of retail or fulfilment operations
- Growth mindset and willingness to learn
Source and dates
Source type not verified · talentbrew
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-06
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Supply chain & logistics |
| Travel | air: none · ground: none |
| Work setting | Warehouse, Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Perks mentioned | Generous paid time off, Flexible hours, Generous parental leave, Retirement plan, Performance bonus, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
IKEA
| Field | Value |
|---|---|
| Open jobs on Jobsy | 46 |
Job description
Job ID: 367734
Date posted: 05/11/2026
What you'll need to have
• A passion for creating outstanding customer experiences, with the ability to understand customer needs, resolve issues effectively, and build lasting customer relationships.
• Proven leadership and communication skills, with the ability to motivate, coach, and develop high-performing teams while fostering an inclusive, collaborative, and positive work environment.
• Strong operational and organizational skills, with experience prioritizing tasks, managing daily operations, driving continuous improvement, and delivering results in a fast-paced environment.
• Confidence in making informed decisions, taking initiative, and delegating responsibilities appropriately to achieve business goals and operational excellence.
• A commitment to safety, quality, and compliance, with an understanding of retail or fulfillment operations, customer order fulfillment processes, and a dedication to upholding IKEA’s values, culture, and standards.
• A growth mindset with the eagerness to continuously learn, develop new skills, and contribute to both business success and the development of co-workers.
A day in your life with us
• Create a positive customer experience at the Collection Point by assisting customers with order pickups, answering questions, and ensuring a smooth and seamless journey from order collection to departure.
• Support leaders in coordinating daily operations, guiding coworkers, and helping to ensure operational and customer service goals are achieved.
• Support the team in carrying out key fulfilment activities, including picking, packing, unloading, loading, and replenishing stock to ensure orders are completed accurately and on time.
• Maintain a clean, organized, and safe working environment while following all safety procedures, operational standards, and best practices.
• Monitor daily routines, identify opportunities for improvement, and contribute to an efficient operation that delivers an excellent customer experience.
About this work area
We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!
Why you will love us
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
In the IKEA world, this position is officially referred to as Fulfilment Operations Coordinator.
The starting rate/ salary for this position is 22.76 CAD
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