Posted 4 months ago
Full- Time Supervisor
@ JD Sports Canada
London, Ontario
Overview
JD Sports Canada is hiring a full-time permanent Supervisor at its CF Masonville Mall store in London, Ontario, at $19 to $20 per hour. The role sits in the store's junior management team, supporting customer service, sales floor standards and supervision of staff, with at least 6 months to 1 year of retail management experience required.
Pay:
$19–$20 an hour
Responsibilities:
- Supervise and motivate sales associates on the floor
- Handle customer complaints and enquiries
- Drive sales with visual merchandising and sales strategies
- Maintain shop floor standards
- Assist with induction and training of new starters
Requirements summary:
- Minimum 6 months to 1 year retail management experience
- High sense of urgency and keen eye for detail
- Strong verbal and written communication skills
- Ability to multi-task and problem-solve
- Knowledge of in-house and global sportswear brands
- Microsoft Outlook, Word and Excel an asset
Tools & skills
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-07-20
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Retail |
| Experience | 1+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
JD Sports Canada
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
The Undisputed King of Trainers
Full company description
In 2021 JD Sports expanded into the Canadian market and you can now find us across British Columbia, Ontario, and Alberta. We combine the best of physical and digital retail to give a compelling consumer proposition with JD over 900 stores across 21 territories worldwide. Established in 1981 with a single store in the North West of England, JD Sports is a leading sports fashion multi-channel retailer of branded sports and casual wear. We are proud to offer customers the latest products from globally recognised brands such as Nike, adidas, Puma andThe North Face, with strong private labels such as Pink Soda and Supply & Demand. We inspire our people to reach for higher levels of performance. To achieve these standards, we only recruit the best! All of our colleagues are highly skilled, self-motivated and constantly pursue perfection. The opportunity to progress arise quickly for those with the right qualities and ambition. We encourage our people to seek ways to improve our business by challenging how we merchandise, sell and manage the business, being creative and always thinking forward by suggesting alternative solutions. Colleagues from all levels of the organisation come together to solve problems and seize all opportunities. Our people are at the core of JD Sports and everything we do – could you be the nextcolleague to join the King of Trainers?
- LinkedIn followers
- 45,876
- People associated on LinkedIn
- 741
- Reported office locations
- 941 E Hastings St, 6, Vancouver, BC V6A 0H1, CA
- Other recorded names
- JD Sports Canada
- Profile identifies a recruitment agency
- No
In 2021 JD Sports expanded into the Canadian market and you can now find us across British Columbia, Ontario, and Alberta. We combine the best of physical and digital retail to give a compelling consumer proposition with JD over 900 stores across 21 territories worldwide. Established in 1981 with a single store in the North West of England, JD Sports is a leading sports fashion multi-channel retailer of branded…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 501-1,000 employees |
| Headquarters | Vancouver, BC |
| Organization type | Privately Held |
| Open jobs on Jobsy | 399 |
| View page |
Department: Retail Stores
Location: Masonville, ON
Workplace Type: On-site
Job Type: Full-time, Permanent
Salary: $19 - $20 per hour
THE TEAM
JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.
THE ROLE
Our team is looking to fulfill the role of a Supervisor at our CF Masonville Mall Location. Looking for someone with a high sense of urgency, keen eye for detail and driven mentality. The ideal candidate would be part of the store’s Junior Management team, you will provide managerial support and help maintain as well as improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management. Development opportunities within the junior management are vast as there is room to grow with the company in-store with leadership characteristics such as creativity, problem-solving, and adaptability.
Duties/Responsibilities:
Collaborating with the junior management team to attract, engage and motivate customers into making purchases
in-store by using the latest visual techniquesGenerate business results and achieve key KPIs through
Handling customer complaints and enquiries to provide excellent levels of customer service
Creating innovative strategies to capitalize on sales opportunities
Providing assistance with the maintenance of standards on the sales floor
Encourage and foster personal progression throughout the store
Managing associates within company guidelines, policies and procedures
Providing assistance with the induction and training of new starters
Skills/Experience/Knowledge needed:
Retail management experience of a minimum of 6 months - 1 year.
Openness to feedback and willingness to develop.
High sense of urgency and keen eye for detail.
Positively motivate team members to drive daily sales and meet weekly objectives.
Ability to mitigate issues through problem-solve and troubleshoot issues.
Ability to multi-task and complete tasks in a timely manner.
Well rounded knowledge of both in-house and global brands (Nike, Lacoste, Adidas, The NorthFace, etc.).
Strong verbal and written communication skills.
IT skills- Microsoft Outlook, Word and Excel is an asset.
Journal
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