Fundraising Database Administrator

Fundraising Database Administrator Organization: Nankind

Location: Ontario, Canada (Hybrid/Remote options available)

Employment Type: Full-Time

Reports To: Executive Director

Salary Range: $55,000 – $65,000 (commensurate with experience)

About Nankind

Nankind is a registered Canadian charity providing free in-home relief and psychosocial support to children whose parent has cancer, is in palliative care, or has died. Since 2009, we've been showing up for families in their hardest moments — giving kids space to just be kids, and parents the support they need to be present for the time they have. Our small, dedicated team relies on strong donor relationships and clean, reliable data to keep that support flowing.

The Opportunity

Nankind is seeking a detail-oriented, self-motivated Fundraising Database Administrator to manage and optimize our Bloomerang CRM. This role is the backbone of our fundraising operations — ensuring every gift, every donor interaction, and every campaign is accurately tracked, reported, and actionable. You'll work closely with the Executive Director and development team to turn clean data into stronger donor relationships and smarter fundraising decisions.

This is a great fit for someone who finds satisfaction in systems and structure, but who also understands that behind every record in the database is a real person who chose to support kids facing an unimaginable loss.

Key Responsibilities

Database Management

• Serve as the primary administrator of Nankind's Bloomerang CRM, ensuring data integrity, consistency, and accuracy across all records
• Process and reconcile gift entries, pledges, recurring donations, and in-kind contributions in a timely manner
• Maintain donor records, including contact information, giving history, communication preferences, and relationship notes
• Manage data imports/exports, de-duplication, and regular database clean-up

Reporting & Analysis

• Generate accurate, timely reports on fundraising performance, campaign results, and donor trends for the Executive Director and Board of Directors
• Build and maintain dashboards to track KPIs (retention rate, average gift size, lapsed donors, etc.)
• Support year-end tax receipting and ensure CRA compliance for charitable donation records

Donor Communications Support

• Segment donor lists for targeted appeals, newsletters, and event invitations
• Support acknowledgment and tax receipt processes, ensuring timely and accurate donor communications
• Partner with the development team to track moves-management activity and donor stewardship touchpoints

Systems & Process Improvement

• Recommend and implement process improvements to increase efficiency and data accuracy
• Maintain data entry protocols and train staff/volunteers on proper CRM use
• Troubleshoot Bloomerang issues and liaise with Bloomerang support as needed
• Support integrations between Bloomerang, FundraiseUp, and other tools (e.g., email marketing platforms, event registration systems), optimizing donor experience and conversion across platforms.

Work with the marketing team to build and maintain automated workflows within Bloomerang and Mailchimp including gift acknowledgments, recurring giving reminders, lapsed donor triggers, and campaign follow-up sequences."

Qualifications

Required

• 2+ years of experience managing a donor database, ideally Bloomerang (or comparable CRM such as Raiser's Edge, DonorPerfect, or Salesforce NPSP); experience with online giving platforms like FundraiseUp is an asset.
• Strong attention to detail and a high degree of accuracy in data entry and reporting
• Proficiency in Excel/Google Sheets; comfort working with data exports and pivot tables
• Excellent organizational skills and ability to manage multiple priorities independently
• Understanding of fundraising principles, donor stewardship, and the donor lifecycle

Preferred

• Experience in the nonprofit or charitable sector, particularly with small teams
• Familiarity with CRA charitable receipting requirements
• Experience supporting direct mail, email, or digital fundraising campaigns
• Bloomerang certification or formal CRM training
• Familiarity with AI-powered fundraising tools and experience building CRM automations to improve donor engagement and operational efficiency.

What You'll Bring

• A genuine belief in Nankind's mission and the families we serve
• Comfort working independently in a small, close-knit team environment
• A problem-solving mindset and willingness to jump in wherever needed
• Discretion in handling sensitive donor and family information

What Nankind Offers

• A meaningful role where your work directly supports children and families in crisis
• Collaborative, mission-driven team culture
• Opportunity to shape and improve fundraising systems from the ground up

Nankind is committed to building an inclusive, diverse team. We encourage applications from all qualified candidates, including those from equity-deserving groups.

To apply: Please submit your resume and a brief cover letter to [email protected] outlining your experience with donor database management and why Nankind's mission resonates with you.