Posted yesterday
Funeral Services Assistant
@ Families First Funeral Home & Tribute Centre, Inc.
Windsor, Ontario
Overview
Families First Funeral Home & Tribute Centre, Inc. is hiring a full-time Funeral Services Assistant in Windsor, Ontario. The role combines clerical and administrative support with hands-on help at services, visitations and memorials, including setting up, driving funeral home vehicles and assisting families. Monthly staff meetings are expected, and a valid driver's licence is required.
Responsibilities:
- Prepare services, including floral arrangements, chairs and caskets
- Answer phones and greet families in the office
- Assist with visitations, memorials and funeral services
- Drive funeral home vehicles and run errands
- Prepare documents for services and cremations
Requirements summary:
- High school diploma or equivalent
- Valid driver's licence with acceptable driving record
- Customer service or sales experience preferred
- Proficiency with MS Office and databases preferred
- High level of compassion and integrity
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-11-11
- First seen by our source
- 2026-11-03
- Source record updated
- 2026-11-12
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | evening |
| Travel | air: none · ground: moderate |
| Work setting | Office, Client sites, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Driver’s licence | required |
| Background checks | driving record |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Families First Funeral Home & Tribute Centre, Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Our associates celebrate lives. We celebrate our associates.
Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.
Job Responsibilities
- Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
- Prepares documents related to services, cremations, maintenance, as directed by management
- Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
- Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
- Run errands such as for floral delivery, picking up of supplies, documents, etc
- Serves as an usher and may park cars or perform any transportation requirements.
- Drives Funeral Home vehicles for services and picking up families
- Ensures refreshments are available (where allowed by law)
- Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
- Prepares documents related to services, cremations, maintenance etc.,
- Greets and receives client families and / or other persons entering the office for information and assistance
- Accommodates the needs of the family during a service and/or visitation
- May wash and clean funeral home vehicles and other client vehicles as required from time to time
Minimum Requirements
Education
- High school diploma or equivalent
Experience
- Previous customer service and/or sales experience preferred
- Proficient with MS Office suite and databases preferred; ability and willingness to learn required
Certification/Licenses
- Valid province driver’s license with an acceptable driving record required
Knowledge, Skills and Abilities:
- High level of compassion and integrity
- Clear and concise verbal and written communication skills
- Professional behaviors and team player
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