Posted 24 days ago
General Duty Security Guard
@ Paladin Security Group
Calgary, Alberta
Pay:
$17–$21 an hour
Responsibilities:
- Conduct Proactive Patrols: Walk indoor and outdoor site perimeters to maintain a visible security presence, inspect access points, and ensure site safety.
- Provide Customer Service: Greet patrons, offer directions, assist visitors, and manage lost and found inquiries with a friendly, professional attitude.
- De-escalate & Manage Conflict: Resolve peaceful or disruptive situations using effective verbal communication, and coordinate with emergency services (police,…
- Respond to Emergencies: Calmly react to security alarms, medical incidents, policy infractions, and unauthorized access or trespassing.
- Complete Incident Reports: Write clear, detailed, and accurate shift logs, liability reports, and incident logs using computer applications and two-way radios.
- Deliver Basic First Aid: Provide emergency first aid assistance when required until medical professionals arrive.
Requirements summary:
- Whether you are building experience toward a career in law enforcement or looking for a fulfilling role in public safety, this position provides hands-on experience and professional…
- Deliver Basic First Aid: Provide emergency first aid assistance when required until medical professionals arrive.
- Position Requirements
- A valid Alberta Security License (or the ability to obtain one prior to employment).
- Physical ability to walk approximately 18–20 km per shift and navigate stairs regularly.
- Sound judgment and the ability to remain calm and decisive during high-pressure situations with minimal supervision.
Source and dates
Source type not verified · classet
- Employer posting date
- 2026-10-13
- First seen by our source
- 2026-11-07
- Source record updated
- 2026-11-07
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Paladin Security Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Making the World a Safer & Friendlier Place
Full company description
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry. About Us Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast. Our Mission Paladin’s mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients’ safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
- LinkedIn followers
- 53,403
- People associated on LinkedIn
- 5,693
- Reported office locations
- Suite #201, 3001 Wayburne Drive, Burnaby, British Columbia V5G 4W3, CA
- #600 Oxford Tower Suite, 10025 102A Ave NW, Edmonton, Alberta T5J 2Z2, CA
- #101 - 50 Bedford Highway, Halifax, NS B3M 0J9, CA
- #400 - 401 The West Mall, Toronto, ON M9C 5J5, CA
- #1420 – 220 Portage Avenue, Winnipeg, Manitoba R3C 0A5, CA
- #100 - 124 Seymour Street, Kamloops, British Columbia V2C 2E1, CA
- #227 - 1891 Springfield Road, Kelowna, British Columbia V1Y 5V5, CA
- 190 Victoria Street, Prince George, British Columbia V2L 2J2, CA
- 420 William Street, Victoria, British Columbia V9A 3Y9, US
- #300 - 7101 5th Street SE, Calgary, Alberta T2H 2G2, CA
- 10-431 MacKenzie Boulevard, Fort McMurray, Alberta T9H 4C5, CA
- #103 - 9805 97th Street, Grande Prairie, Alberta T8V 8B9, CA
- #202 – 514 Stafford Dr N, Lethbridge, Alberta T1H 2B2, CA
- #103 - 7240 Johnstone Drive, Red Deer, Alberta T4P 3Y6, CA
- 6209 E 50th Ave, Lloydminster, Saskatchewan S9V 2G4, CA
- #5 – 318 105th Street East, Saskatoon, Saskatchewan S7N 1Z3, CA
- #20 99-18th Street, Brandon, Manitoba R7A 0N2, CA
- #110 - 993 Princess Street, Kingston, Ontario K7L 1H3, CA
- #1 - 543 Mill Street, Kitchener, Ontario N2G 2Y5, CA
- #229 - 1069 Wellington Road South, London, Ontario N6E 2H6, CA
- 5546 Portage Road, Niagara Falls, Ontario L2E 6X2, US
- #116 - 2885 Lauzon Parkway, Ontario, Windsor N8T 3H5, CA
- #102 - 12 Gleneyre Street, St. John's, Newfoundland and Labrador A1A 2M7, CA
- #201 - 52 Antares Drive, Ottawa, Ontario K2E 7Z1, CA
- Other recorded names
- Paladin Security Group Ltd
- Specialties
- Security Guards
- Specialized Security
- Security Systems
- and Investigations
- Profile identifies a recruitment agency
- No
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective…
| Field | Value |
|---|---|
| Industry | Security and Investigations |
| Company size | 10,001+ employees |
| Headquarters | Burnaby, British Columbia |
| Organization type | Privately Held |
| Year founded | 1976 |
| Specialties | Security GuardsSpecialized SecuritySecurity Systemsand Investigations |
| Open jobs on Jobsy | 348 |
| View page |
Overview
Security is more than monitoring a building—it is about creating welcoming environments, helping people, and keeping Calgary's communities safe. As a General Duty Security Guard at Paladin Security Group, you will serve as a visible, reassuring presence across retail centers, office towers, commercial facilities, and residential properties.
This contract position is ideal if you enjoy staying active, working directly with the public, and applying calm communication skills to resolve challenging situations. Whether you are building experience toward a career in law enforcement or looking for a fulfilling role in public safety, this position provides hands-on experience and professional training.
What Success Looks Like
In this role, success means balancing proactive physical safety with excellent customer service. You will act as both an approachable ambassador for our client sites and a reliable responder when incidents occur.
Day-to-Day Responsibilities
Conduct Proactive Patrols: Walk indoor and outdoor site perimeters to maintain a visible security presence, inspect access points, and ensure site safety.
Provide Customer Service: Greet patrons, offer directions, assist visitors, and manage lost and found inquiries with a friendly, professional attitude.
De-escalate & Manage Conflict: Resolve peaceful or disruptive situations using effective verbal communication, and coordinate with emergency services (police, fire, EMS) when necessary.
Respond to Emergencies: Calmly react to security alarms, medical incidents, policy infractions, and unauthorized access or trespassing.
Complete Incident Reports: Write clear, detailed, and accurate shift logs, liability reports, and incident logs using computer applications and two-way radios.
Deliver Basic First Aid: Provide emergency first aid assistance when required until medical professionals arrive.
Position Requirements
Must-Haves
A valid Alberta Security License (or the ability to obtain one prior to employment).
Legal authorization to work in Canada.
Availability to work flexible, rotating schedules, including day shifts, overnight shifts, weekends, and holidays.
Physical ability to walk approximately 18–20 km per shift and navigate stairs regularly.
Strong verbal and written English communication skills to complete detailed incident reports and communicate effectively via radio.
Sound judgment and the ability to remain calm and decisive during high-pressure situations with minimal supervision.
Nice-to-Haves
Current Standard First Aid & CPR C certification from an Alberta recognized provider.
Previous experience in security, customer service, retail, or hospitality.
An interest in pursuing a future career in public safety or law enforcement.
Compensation & Benefits
Pay Rate: $17.00 – $21.00 per hour.
Professional Development: Access to comprehensive training programs, including First Aid, De-escalation, Use of Force (UOF), and Management of Aggressive Behaviour (MOAB).
Career Advancement: Pathway programs designed to support career development within security leadership or transition through our Paladin to Policing initiative.
Workplace Culture: Join a team recognized as a Great Place to Work Certified organization.
Why Join Our Team?
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.