First seen by our source: 26 days ago
Genesys Consultant - Reporting
@ Tech Talent International
Toronto, Ontario
Overview
Tech Talent International is hiring a Genesys Reporting Consultant on a multi-year, re-extendable contract in Chicago, IL, onsite. The role designs, builds and maintains Genesys reporting solutions, supports a large Cisco to Avaya migration, and trains clients. The posting states a rate of $85-90/hr C2C.
Pay:
$85–$90 an hour
Responsibilities:
- Design and develop Genesys reporting solutions
- Gather reporting requirements from stakeholders
- Maintain reporting documentation and processes
- Train clients and present reporting results
- Support a large Cisco to Avaya migration
Requirements summary:
- Bachelor's degree in computer science, IT or related field
- Minimum 3 years in a similar role, Genesys reporting preferred
- Proficient in SQL and data analysis tools
- Experience with Tableau or Power BI
- Strong communication and attention to detail
Tools & skills
Source and dates
Source type not verified · manatal
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Data & analytics |
| Experience | 3+ years |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required) |
| Fields of study | Computer Science, Information Technology |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Tech Talent International
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Tech Talent International (TTI) is a recruitment firm from Toronto Canada. We work with clients from F1000 to startups.
Full company description
Tech Talent International is boutique recruitment firm based out of the Toronto Canada. We are provide contract and permanent staffing services to a variety of clients ranging from F1000s to startups across Canada/US and the world.
- LinkedIn followers
- 1,738
- People associated on LinkedIn
- 1
- Reported office locations
- 1661 Morris Avenue, Ennismore, ON K0L1T0, CA
- Other recorded names
- Tech Talent International
- Specialties
- recruitment
- contract staffing
- permanent staffing
- RPO
- background checks
- pre-employment screening
- staffing
- technical recruitment
- telecom recruitment
- ICT recruitment
- and recruitment process outsourcing
- Profile identifies a recruitment agency
- Yes
Tech Talent International is boutique recruitment firm based out of the Toronto Canada. We are provide contract and permanent staffing services to a variety of clients ranging from F1000s to startups across Canada/US and the world.
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 2-10 employees |
| Headquarters | Ennismore, ON |
| Organization type | Privately Held |
| Year founded | 2022 |
| Specialties | recruitmentcontract staffingpermanent staffingRPObackground checkspre-employment screeningstaffingtechnical recruitmenttelecom recruitmentICT recruitment |
| Open jobs on Jobsy | 180 |
| View page |
Company Overview:
Software International (SI) supplies technical talent to a variety of clinets ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US.
Role: Genesys Consultant - Reporting
Type: Contract
Duration: multi-year , re-extendable contract
Rate: $85-90/hr C2C
Location: Client is located in Chicago, IL and this role requires someone onsite.
Clearnace: Must be authorized to travel and work in the US
Position Overview:
We are currently seeking a Genesys Reporting Expert to join our clients' team on a long term contract basis. As a Genesys Reporting Expert, you will be responsible for designing, developing, and implementing reporting solutions for our clients using Genesys software. This is a great opportunity for someone who is passionate about data analysis and has a strong understanding of Genesys reporting capabilities.
Key Responsibilities:
- Assess gaps between Cisco and Genesys systems being used
- Work with key business stakeholders in identifying Genesys reporting needs
- Design and develop reporting solutions for clients using Genesys software
- Collaborate with cross-functional teams to gather reporting requirements and ensure timely delivery of solutions
- Create and maintain documentation for reporting solutions and processes
- Troubleshoot and resolve any technical issues related to reporting
- Stay updated on the latest Genesys reporting features and provide recommendations for improvement
- Conduct training sessions for clients on how to use Genesys reporting tools effectively
- Prepare and present reports to clients and stakeholders on the performance of reporting solutions
- Ensure data accuracy and integrity in all reporting processes
- Assist supporting an a large Cisco to Avaya migrations
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Minimum of 3 years of experience in a similar role, preferably with Genesys reporting tools
- Strong understanding of Genesys reporting capabilities and best practices
- Excellent analytical and problem-solving skills
- Proficient in SQL and other data analysis tools
- Experience with data visualization tools such as Tableau or Power BI
- Excellent communication and interpersonal skills
- Ability to work independently and in a team environment
- Strong attention to detail and ability to meet tight deadlines
Contract Details:
This is a contract position based in Chicago, IL, USA. The duration of the contract will be determined based on the project requirements. The selected candidate will be offered a competitive hourly rate.
If you are a self-motivated individual with a passion for data analysis and a strong understanding of Genesys reporting, we would love to hear from you. Join our team at Software International and be a part of our exciting journey towards providing cutting-edge technology solutions to our clients.
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