Posted 2 months ago
Guest Services & Reception Coordinator (18 month contract)
@ RA
Calgary, Alberta
Overview
RA is hiring a Guest Services & Reception Coordinator for its Calgary office on a full-time, approximately 18-month contract to cover maternity leave. The role runs reception operations, guest services, meeting and event support, and workplace coordination, reporting to the Calgary Workplace Lead.
Responsibilities:
- Welcome and register guests and notify hosts of arrivals
- Manage incoming calls, shared inboxes and calendars
- Coordinate meeting rooms, catering and front-of-house event support
- Maintain a clean, client-ready reception and hospitality areas
- Monitor and replenish workplace supplies
Requirements summary:
- Reception, guest services, hospitality or office administration experience
- Strong verbal and written communication skills
- Proficiency with Microsoft Office applications
- Ability to prioritize in a fast-paced environment
- Lift and move items up to 40 lbs
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-09-14
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-30
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · lift 40 lb · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 83 |
Reporting to the Calgary Workplace Lead, the Guest Services & Reception Coordinator serves as the face of the Calgary office, creating a welcoming, professional, and service-focused experience for employees, clients, executives, guests, and vendors.
This full-time contract position is responsible for reception operations, guest services, meeting and event support, workplace coordination, and maintaining an exceptional office experience.
What You'll Do
As a Guest Services & Reception Coordinator, you will:
- Deliver exceptional guest service and create a seamless arrival experience for employees, clients, and visitors.
- Welcome and register guests, notify hosts of arrivals, provide directions, and respond to workplace inquiries.
- Manage incoming calls, shared inboxes and calendars, workplace requests, and daily reception activities.
- Provide information about office services, building amenities, local transportation, restaurants, and nearby points of interest.
- Maintain a clean, organized, and client-ready reception area, meeting rooms, workspaces, and hospitality spaces.
- Coordinate meeting room readiness, room set-ups, catering arrangements, name tags, visitor requirements, and front-of-house event support.
- Assist employees with workspace reservations, office resources, and the effective use of shared spaces.
- Anticipate guest and employee needs while proactively resolving service issues in a professional manner.
- Collaborate with Workplace Services, Facilities, Security, Technology Support, Executive Assistants, and third-party vendors.
- Monitor and replenish workplace supplies and consumables.
- Support building security, emergency preparedness, health and safety initiatives, and business continuity procedures.
- Provide support to other Calgary office locations as required.
What we're looking for
The ideal candidate will have:
- Experience in reception, guest services, hospitality, concierge services, corporate front desk operations, customer service, or office administration.
- Outstanding verbal and written communication skills, professional presence, discretion, and a strong customer-service mindset.
- The ability to effectively prioritize tasks, manage competing demands, and remain calm in a fast-paced environment.
- Proficiency with Microsoft Office applications and the ability to quickly learn workplace management systems, reservation platforms, and office technologies.
- Experience supporting meetings, events, catering services, executive visitors, or corporate hospitality programs considered an asset.
- Occasional lifting and moving of workplace supplies, materials and catering items weighing up to 40 lbs.
Contract Term
This position is an approximately 18-month contract intended to provide maternity leave coverage. The contract will conclude when coverage is no longer required. Future employment opportunities may be available based on business needs and organizational requirements.
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