Head Barista

Groupe Dynamite Inc. (GDI) is a Montréal-based, public company of integrated omni-channel brands, designing and distributing accessible, trend-forward fashion for women since 1975.

Our mission of "Empowering YOU to be YOU, one outfit at a time" is brought to life through the GARAGE and DYNAMITE banners and represents the consumer-centric core of GDI's long-standing success as a leading retailer in North America.

Today, GDI operates nearly 300 stores across Canada and the United States, as well as shoppable brand experiences at Garageclothing.com and Dynamiteclothing.com.

Job Summary:

The Head Barista serves as the primary point of contact with the customer, building caring, trusted, and friendly relationships with Groupe Dynamite colleagues when preparing personalized beverages or processing meal purchases. Acting as the key link between customers, the Chef, and the Manager, the Head Barista ensures all relevant information is communicated effectively to provide exemplary service.

Main Responsibilities:

• Greet customers and take orders;
• Control the influx of customers and minimize wait times during busy periods;
• Prepare speciality coffees according to Atrium standards;
• Clean and fill coffee station;
• Keep front-of-kitchen area full, clean, and ready for business at all times;
• Maintain impulse item stock, as well as beverages in the showcase and snacks at the counters;
• Promote new products to increase sales;
• Process transactions at the cash register in the proper account;
• Open and close the cash registers;
• Fill out the sales trackers daily;
• Catering service readiness, communication, and payment; fill out catering forms with department identification (name of the requester, event details, food and beverage needs, GL code, dates, total cost, etc.);
• Add allergy identification on all required meals;
• Stay calm during busy periods or special events to ensure Atrium standards are met and a good example is set for the team;
• May perform other tasks such as service, catering delivery, maintaining a list of prices, inventory count, competition, supplier search, etc.;
• Ensure the hygiene of the service area and adhere strictly to the MAPAQ sanitary standards and management’s health and safety expectations;.
• Ensure supplier price lists are up to date and finalize all pending orders ;
• Complete weekly planning while maintaining strict adherence to budget constraints;
• Ensure product rotation and labelling;
• Perform inventory counts and provide inventory needs.

Qualifications:

• At least 1 year of experience in a similar role;
• Ability to interact with customers and colleagues in a friendly, enthusiastic, and cheerful way;
• Prior cash handling and customer service experience preferred, along with comfort working with numbers;
• Sociable, calm, and professional;
• Proven ability to provide leadership and set priorities;
• Team player;
• Build partnerships and prioritize collaboration, challenging the status quo by contributing impactful ideas and solutions;
• Bilingualism (French and English) is required for daily communication with suppliers, employees, and stakeholders, both within and outside of Quebec;
• Must be available to work flexible shifts during opening hours, as well as evenings to support special corporate events.

At GDI, you will be part of a growing organization that understands the importance of investing in people and offers you:

• A comprehensive compensation package that includes performance-driven bonuses;
• A group retirement savings program with employer matching;
• Flexible group insurance with personalized coverage that meets your needs;
• An employee discount at Garage and Dynamite;
• Exclusive private sample sales;
• A flexible vacation policy;
• And more!

GDI has been repeatedly voted one of Montréal’s Top Employers and one of Canada’s Top Employers for Young People.

Our promise…
No day will be like the last—we aim to be better today than we were yesterday. We are committed to employment equity.

Candidates that are retained will be called for an interview.
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