Igloofest Cup Deposit Agent

Igloofest Cup Deposit Agent

Looking for a job where your weekends are all about music, sunshine, good vibes, and teamwork? Welcome to Igloofest.

Since 2007, Igloofest has brought together thousands of music lovers who come to dance under the stars in Montreal’s Old Port. With its unique winter setting blending into the surrounding steel structures, striking architectural stage design, lineup featuring top local and international artists, playful and immersive Igloovillage, and its famous outrageous snowsuit contest, Igloofest has become one of Montreal’s trendiest events and one of the most celebrated winter festivals in Canada.

Joining our crew means helping create the experience enjoyed by thousands of festivalgoers every week. If you thrive in a fast-paced environment, enjoy working outdoors, and want to be part of a team fueled by positivity and great energy, we’d love to meet you. Winter flies by. You might as well spend it with an amazing Ékip.

Your Mission :

Every returned glass that passes through your hands helps keep operations running smoothly. You welcome customers returning their glassware, issue deposit refunds accurately, count and track recovered containers, and prepare them for return to the cleaning process. Thanks to your attention to detail and efficiency, you ensure a seamless deposit management process, support the team’s workflow, and help create a positive customer experience.

Your Responsibilities :

• Welcome customers and process refunds for returned deposit containers.
• Count, sort, and store returned glasses and other refundable items.
• Manage lost-and-found items and help reunite them with their owners.
• Distribute employee coupons in accordance with established procedures.

Direct report :

• Commercialisation supervisor

What We're Looking For :

• Ability to work outdoors in winter conditions and cold weather.
• Strong ability to work quickly, accurately, and in an organized manner in a fast-paced environment.
• Comfortable handling cash and processing financial transactions with precision.
• Excellent customer service and interpersonal skills.
• Able to work with returned containers that may be dirty while maintaining a clean, safe, and sanitary workspace.
• Capable of interacting calmly and professionally with customers who may occasionally be under the influence of alcohol.
  

Why Join the Team :

• Complimentary access to all Multicolore events throughout the season
• Entry to events hosted by the Club social Terrain
• 2 complimentary tickets per season for Igloofest (2 regular tickets)
• Exclusive discounts on food and beverages at our events

Multicolore is home to some of Montréal’s most iconic events, including Piknic Électronik, Igloofest, Village au Pied-du-Courant, Palomosa, and MURAL, along with its event production division, Multicolore Projects and LNDMRK, and its Music division.

We imagine, develop, and produce unique experiences that bring people together, entertain audiences, and shine a spotlight on artists from here and around the world. For more than 20 years, we’ve helped position Montréal as an innovative, creative, and internationally recognized hub for live events and cultural experiences.