Igloofest Merch Agent

Igloofest Merch Agent

Looking for a job where your weekends are all about music, sunshine, good vibes, and teamwork? Welcome to Igloofest.

Since 2007, Igloofest has brought together thousands of music lovers who come to dance under the stars in Montreal’s Old Port. With its unique winter setting blending into the surrounding steel structures, striking architectural stage design, lineup featuring top local and international artists, playful and immersive Igloovillage, and its famous outrageous snowsuit contest, Igloofest has become one of Montreal’s trendiest events and one of the most celebrated winter festivals in Canada.

Joining our crew means helping create the experience enjoyed by thousands of festivalgoers every week. If you thrive in a fast-paced environment, enjoy working outdoors, and want to be part of a team fueled by positivity and great energy, we’d love to meet you. Winter flies by. You might as well spend it with an amazing Ékip.

Your Mission :

In an environment where every interaction shapes the customer experience, you play a vital role in ensuring the smooth operation of the service area and supporting customers throughout their visit. You help create a seamless and efficient shopping experience by guiding customers to the products that best meet their needs, processing transactions accurately, and maintaining a clean, welcoming, and well-organized sales floor. Through your customer-focused approach and attention to detail, you contribute to the effective day-to-day operations and overall success of the service location.

Your Responsibilities :

• Welcome customers and assist them in selecting products that best meet their needs.
• Process sales transactions and handle payments accurately and efficiently.
• Maintain a clean, organized, and inviting sales environment to ensure a positive shopping experience.

Direct supervisor :

• Merch chief

What We're Looking For :

• Ability to work outdoors in winter conditions and cold weather.
• Previous retail sales experience and a strong ability to deliver outstanding customer service.
• Proficiency in operating cash register systems and electronic payment terminals.
• A keen eye for visual merchandising and attention to product presentation.
  

Why Join the Team :

• Complimentary access to all Multicolore events throughout the season
• Entry to events hosted by the Club social Terrain
• 2 complimentary tickets per season for Igloofest (2 regular tickets)
• Exclusive discounts on food and beverages at our events

Multicolore is home to some of Montréal’s most iconic events, including Piknic Électronik, Igloofest, Village au Pied-du-Courant, Palomosa, and MURAL, along with its event production division, Multicolore Projects and LNDMRK, and its Music division.

We imagine, develop, and produce unique experiences that bring people together, entertain audiences, and shine a spotlight on artists from here and around the world. For more than 20 years, we’ve helped position Montréal as an innovative, creative, and internationally recognized hub for live events and cultural experiences.