Posted 18 days ago
Indigenous Patient Concerns Navigator
@ Primary Care Alberta
Calgary, Alberta
Overview
Primary Care Alberta is hiring an Indigenous Patient Concerns Navigator for its Health Link program at Southport Tower, a temporary full-time role running to November 2027. The navigator resolves patient concerns within the health system, with a day schedule (7.75-hour shifts, weekends off) and a posted hourly range of $31.64 to $54.36. The posting is closed.
Responsibilities:
- Resolve patient concerns within the health care system
- Navigate Indigenous patients to services and resources
- Manage complex and diverse issues with creative solutions
- Use phone and electronic platforms concurrently
Requirements summary:
- Bachelor's degree, preferably health-related
- 5 years of work with Indigenous people
- Knowledge of Alberta Indigenous communities
- Advanced computer skills, including Office 365, Genesys and Connect Care
- Indigenous identity required (bona fide occupational requirement)
Tools & skills
Source and dates
Source type not verified · selectminds
- Employer posting date
- 2026-10-20
- First seen by our source
- 2026-10-21
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Social & community services |
| Experience | 5+ years |
| Hours per week | 38.75 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | Indigenous peoples |
| Education | Bachelor’s degree (required), Master’s degree (preferred) |
| Fields of study | social work, nursing, Native Studies, humanities, health care |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Primary Care Alberta
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Primary Care Alberta is the place where health care begins.
Full company description
Primary Care Alberta is the place where health care begins. We make it easier for you to access day-to-day health services throughout every stage of life and in every corner of the province.
- People associated on LinkedIn
- 475
- Other recorded names
- Primary Care Alberta
- Profile identifies a recruitment agency
- No
Primary Care Alberta is the place where health care begins. We make it easier for you to access day-to-day health services throughout every stage of life and in every corner of the province.
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 1,001-5,000 employees |
| Organization type | Government Agency |
| Open jobs on Jobsy | 148 |
| View page |
- Classification: Patient Navigator
- Union: Exempt
- Unit and Program: Health Link
- Primary Location: Southport Tower
- Location Details: As Per Location
- Temporary Employee Class: Temp F/T Benefits
- FTE: 1.00
- Posting End Date: 27-OCT-2026
- Date Available: 30-NOV-2026
- Temporary End Date: 30-NOV-2027
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Hourly Salary: $31.64
- Maximum Hourly Salary: $54.36
- Vehicle Requirement: Not Applicable
A bachelor’s degree, preferably in a health-related field, such as social work, nursing or Native Studies. (If part of a registered profession—registration in good standing with applicable governing body). Equivalent combination of education and experience may be considered. 5 years of work experience with Indigenous people.
Additional Required Qualifications:As a bona fide occupational requirement, and under Section 11 of the Alberta Human Rights Act, only Indigenous applicants will be considered. We encourage Indigenous candidates to self- identify. Knowledge of Alberta Indigenous communities and experience in local Indigenous culture. Good understanding of the geographical challenges in accessing certain services such mental health/addiction resources, internet and phone. Broad knowledge of Indigenous history and cultures within Alberta. Conflict management skills and managing patient concerns within a health care system is an asset. High degree of cultural competence as it relates to working with Indigenous people. Ability to manage change and create innovative resolutions for complex and diverse issues. Understand the politically sensitive nature of working with multiple culturally diverse individuals and groups. Advanced computer skills essential, including working knowledge of the following: Office 365 applications; Genesys (computer-based phone software); Connect Care. Ability to learn and utilize multiple electronic platforms concurrently.
Preferred Qualifications:Master’s degree in humanities, health care and/or social sciences preferred. Ability to speak or understand any of the Indigenous languages spoken within the territories of Treaty 6, Treaty 7, Treaty 8 or the Metis Settlements of Alberta.
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