Information Technology Technician

Company Description Treaty Six Education Council (TSEC) is a second level educational support service organization that works with member First Nations to strengthen their local education systems. Guided by a mission to enhance education at the First Nation level, TSEC promotes cultural pride through academic achievement and lifelong learning. The organization honors Indigenous knowledge and experience while acting to restore, promote, and preserve Treaty rights, languages, and cultural teachings. Located in North Battleford, Saskatchewan, TSEC supports member schools in administration, operations, and improving instructional approaches to provide students with the best possible educational experience.

Role Description The Information Technology Technician is a full-time, on-site role based in Saskatchewan, Canada, supporting the technology needs of Treaty Six Education Council and member schools. This role is responsible for installing, configuring, and maintaining hardware, software, and network systems to ensure reliable access to educational and administrative tools. Day-to-day tasks include responding to technical support requests, diagnosing and resolving IT issues, and maintaining accurate records of equipment and service activities. The technician will provide user support and training for staff on common applications, security best practices, and technology use in educational settings. The role also involves collaborating with school and council personnel to identify technology improvements that support teaching, learning, and operational efficiency.

Qualifications

• Candidates should possess strong information technology and technical support skills, including familiarity with computer hardware, software, operating systems, and basic networking.
• Candidates should possess the skills and ability to mount, install, maintain, update, and replace hardware and software for the central office and our partner Nation schools.
• Candidates should possess effective troubleshooting skills, with the ability to diagnose issues, implement solutions, and escalate complex problems when necessary.
• Candidates should possess solid customer service skills, demonstrating patience, clear communication, and respect when supporting diverse users.
• Candidates should possess training skills, with the ability to guide staff through new systems, tools, and processes in an accessible manner.
• Relevant education such as a diploma or degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• Experience working in school or educational environments, particularly with First Nations communities, is an asset.
• Knowledge of cybersecurity best practices, data protection, and safe use of technology in educational settings.
• Ability to prioritize tasks, work independently, travel to member schools as needed, and maintain a valid driver’s license.