Posted 24 months ago
Inside Sales
@ Next Supply
Vaughan, Ontario
Overview
NEXT Supply is hiring an Inside Sales Associate at its Vaughan location to handle customer quotes and orders by phone, email, or through Sales Representatives. The work is front-line customer service that coordinates with warehouse and logistics teams. The role is on-site five days a week for the first six months, and a clean police record is required.
Responsibilities:
- Respond to customer questions by phone, email and in person
- Manage customer quotes and process orders
- Coordinate with warehouse and logistics teams
- Handle challenging customer situations and complete required forms
- Monitor and update order status
Requirements summary:
- At least 2 years in a similar industry role, ideally sales
- Strong knowledge of plumbing and hydronics products
- Excellent communication and customer service skills
- Knowledge of Microsoft Office and general computer use
- Clean police record required
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2024-12-03
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 2+ years |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Background checks | criminal record |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Next Supply
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
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Full company description
NEXT (www.nextsupply.ca) is the new generation of supplier in wholesale Plumbing and Hydronics, setting superior standards in service, product availability and delivery. NEXT has a newly opened state-of-the-art 120,000 sq.ft. warehouse, spacious pick up counter and new head office in Vaughan that solidifies their commitment to servicing the GTA - providing customers with better service, more inventory and faster delivery. In addition to this, NEXT serves customers from warehouses all across the GTA with locations in the heart of Downtown Toronto, Mid-Town Toronto, Leaside, The Annex, Etobicoke, Mississauga, Brampton, Markham, Scarborough and Concord. NEXT has 11 ‘local warehouses’ across the GTA, each with a full complement of inventory and strong, strategic delivery capabilities. The goal is provide contractors with unprecedented support in a fast growing and traffic laden environment. Simply -- NEXT brings more product closer to jobsites to make access to products easier and delivery faster. NEXT also offers unparalleled Hydronic technical support thanks to a team of the city's top hydronic experts.
- LinkedIn followers
- 13,439
- People associated on LinkedIn
- 219
- Reported office locations
- 300 Galcat Dr, Vaughan, Ontario L4L, CA
- 17 Polson St, Toronto, Ontario M5A, CA
- 82 N Queen St, Toronto, Ontario, CA
- 5777 Coopers Ave, Mississauga, Ontario L4Z, CA
- 120A Industry Street, Toronto, Ontario M6M4L8, CA
- 30 Mid-Dominion Acres, Toronto, Ontario M1S, CA
- 55 Research Rd, Toronto, Ontario M4G, CA
- 98 Rutherford Rd S, Brampton, Ontario L6W, CA
- 30 Konrad Crescent, Markham, Ontario L3R, CA
- 1140 Dupont St, Toronto, Ontario, CA
- 452 Millway Ave, Vaughan, Ontario L4K, CA
- Business categories
- E-Commerce
- Sales
- Wholesale
- Other recorded names
- Next Supply
- Next Plumbing and Hydronics Supply
- Specialties
- Plumbing
- Hydronics
- and Wholesaler
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
NEXT (www.nextsupply.ca) is the new generation of supplier in wholesale Plumbing and Hydronics, setting superior standards in service, product availability and delivery. NEXT has a newly opened state-of-the-art 120,000 sq.ft. warehouse, spacious pick up counter and new head office in Vaughan that solidifies their commitment to servicing the GTA - providing customers with better service, more inventory and faster…
| Field | Value |
|---|---|
| Industry | Wholesale |
| Company size | 51-200 employees |
| Headquarters | Vaughan, Ontario |
| Organization type | Privately Held |
| Year founded | 2013 |
| Specialties | PlumbingHydronicsand Wholesaler |
| Open jobs on Jobsy | 7 |
| View page |
NEXT Supply is the new generation of supplier in wholesale Plumbing and Hydronics – setting superior standards in service, product availability and delivery. NEXT has strategically located local warehouses across and beyond the GTA, each with a full quantity of inventory and strong, strategic delivery capabilities.
Role Overview:
As an Inside Sales Associateyou are responsible for ensuring that all customer quotes and orders (via phone, email, or through a Sales Representative) are entered and processed in a timely manner. Inside Sales is a front-line customer service role and is critical to the sales process cycle.
This role requires the incumbent to be on-site 5 days per week for the first 6 months. As part of the onboarding and job training process, the incumbent may be situated at a Branch prior to joining the Inside Sales team.
What You Will Do:
- Quickly respond to customer questions in person, over the phone, and via email, and build strong relationships through quality service.
- Use your understanding of our products we offer to manage quotes, process orders, and find non-stock items.
- Coordinate with our warehouse and logistics teams to make sure all orders are filled correctly and on time.
- Deal with challenging customer situations with patience and expertise. Complete necessary forms if service expectations are not met.
- Monitor and update the status of current and future orders to align with customer needs.
- Carry out other duties as needed to support the team and enhance our service.
What We Required:
- At least 2 years in a similar role in the industry, ideally in sales or a related field. Strong knowledge of plumbing and hydronics products.
- Ability to multitask, manage stress, and focus on details. Excellent communication and customer service skills. Knowledge of Microsoft Office and general computer use.
- Highly motivated with a strong work ethic. Able to understand customer needs and act quickly. A team player focused on collective goals.
- This position is based at our Vaughan location. A clean police record is required.
This evergreen posting is used to identify candidates for anticipated or future openings.
NEXT does not currently use AI or automated decision-making to screen candidates but may do so in the future in compliance with applicable law.
Why Join NEXT Supply?
At NEXT, we value our employees, fostering a respectful and collaborative culture that emphasizes diversity, innovation, integrity, and entrepreneurial spirit. Join our dynamic, inclusive team where you can enjoy your work, learn new skills, and grow professionally.
Application Process:
We're eager to welcome candidates who believe in excellent service and in being involved with their co-workers, customers, and the community. We appreciate all applications, however, only those selected for an interview will be contacted.
We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. We are happy to honour accommodations at any part of the recruitment process and invite you to let us know how we can help.
- No
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