First seen by our source: 21 days ago
Insurance Operations Expert - Fully Remote | Upto $800/task Task based
@ Mercor
Toronto, Ontario
Overview
Mercor is hiring an Insurance Data & Operations Specialist on a remote contract at $800 per hour, for 20 to 40 hours a week. The role designs insurance data and operations scenarios, writes reference responses, and grades AI outputs against rubrics to improve model behaviour.
Responsibilities:
- Design insurance data and operations scenarios
- Write metric definitions, data-quality assessments and workflow analyses
- Write reference responses at expert quality
- Grade AI responses against structured rubrics
- Provide written feedback to the research team
Requirements summary:
- 2+ years in insurance data, business analysis or operations
- Knowledge of at least one insurance operating domain
- Translate business questions into metrics and reporting requirements
- Excellent analytical writing and attention to detail
- Proficient with spreadsheets and an analytics or reporting tool
Tools & skills
Source and dates
Source type not verified · manatal
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-17
- Source record updated
- 2026-10-17
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Data & analytics |
| Experience | 2+ years |
| Hours per week | 30 |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Mercor
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We connect human expertise with leading AI labs and enterprises to train frontier models.
Full company description
Mercor is defining the future of work. We connect human expertise with leading AI labs and enterprises to train frontier models.
- LinkedIn followers
- 654,507
- People associated on LinkedIn
- 5,250
- Reported office locations
- San Francisco, California 94105, US
- Business categories
- Employment
- Software
- Recruiting
- Data Collection and Labeling
- Artificial Intelligence (AI)
- Machine Learning
- Other recorded names
- Mercor
- Profile identifies a recruitment agency
- Yes
- Reported total investment
- 483,600,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Mercor is defining the future of work. We connect human expertise with leading AI labs and enterprises to train frontier models.
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 51-200 employees |
| Headquarters | San Francisco, California |
| Organization type | Privately Held |
| Year founded | 2023 |
| Open jobs on Jobsy | 1,626 |
| View page |
About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position: Insurance Data & Operations Specialist
Type: Contract
Compensation: $800/hour
Location: Remote
Commitment: 20–40 hours/week
Role Responsibilities
- Design realistic scenarios involving policy, premium, exposure, claim, provider, member, producer, and operational data.
- Create work products such as metric definitions, data-quality assessments, workflow analyses, dashboard requirements, operational reports, root-cause analyses, and process-improvement recommendations.
- Write "golden" reference responses at experienced insurance data and operations quality.
- Grade AI-generated responses against structured rubrics for data interpretation, metric consistency, process understanding, feasibility, and communication.
- Identify incorrect denominators, misleading aggregations, inconsistent definitions, data-lineage gaps, workflow bottlenecks, and conclusions not supported by the available evidence.
- Provide written feedback the research team uses to improve model behavior.
Qualifications
Must-Have
- 2+ years of professional experience in insurance data, business analysis, reporting, operations analysis, quality assurance, or process improvement.
- Understand at least one insurance operating domain, such as underwriting, policy administration, claims, distribution, health-plan operations, reinsurance, or compliance.
- Translated business questions into metrics, reporting requirements, data definitions, workflow changes, or operational controls.
- Analyze a process without substituting for the underwriter, adjuster, clinician, actuary, or compliance specialist responsible for the substantive decision.
- Excellent analytical writing, structured problem-solving, and high attention to detail.
- Proficient with spreadsheets and at least one reporting, database, analytics, or workflow tool.
Preferred
- Experience with SQL, Python, R, Tableau, Power BI, Looker, or insurance data platforms.
- Lean, Six Sigma, project-management, business-analysis, or data-governance credential.
- Experience with policy, billing, claims, CRM, provider, or member-administration systems.
- Data governance, model governance, audit, or operational quality experience.
- Experience developing KPIs, service-level metrics, or executive reporting.
Start Date
- Immediately; applications reviewed on a rolling basis.
Application Process (Takes 20–30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
- For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
- For any help or support, reach out to: [email protected]
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
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