Posted 6 days ago
Investigation Specialist
@ Iceberg Finance Group
Toronto, Ontario
Overview
Iceberg Finance Group is hiring an Account Investigation Specialist for its Toronto office, full-time and in-office. The role locates individuals and assets for collections and recovery and reviews customer and merchant files for fraud. English fluency is required and French is a strong asset.
Responsibilities:
- Investigate and locate individuals and assets using databases and OSINT tools
- Analyze account activity and review files for fraud
- Maintain accurate records of investigation and skip tracing findings
- Collaborate with Collections and Recovery teams on hard-to-find individuals
- Follow leads through to a successful outcome
Requirements summary:
- Fluent English required, French a strong asset
- Experience in investigations, skip tracing or collections preferred
- Proficiency with OSINT and paid skip tracing tools
- Strong analytical and problem-solving skills
- Knowledge of legal and privacy requirements
Tools & skills
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-11-01
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Finance & accounting |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Iceberg Finance Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Intelligent Financing
Full company description
Iceberg Finance is an innovative financing company, offering alternative and flexible solutions in the fields of automotive financing, insurance product financing, mechanical warranties, and personal loans. 💼 Our mission is to provide innovative and flexible financing solutions tailored to the changing and specific needs of consumers and our business partners. With our commitment to excellence and innovation, we are here to help you achieve your financial goals. Follow us to discover how Iceberg Finance can help you make the financing process simple, transparent, and accessible to all!
- LinkedIn followers
- 2,225
- People associated on LinkedIn
- 85
- Reported office locations
- 2470 avenue Dalton, Québec, Québec G1P 3X1, CA
- Business categories
- Finance
- Personal Finance
- FinTech
- Financial Services
- Other recorded names
- Iceberg Finance Group
- Iceberg Finance
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Iceberg Finance is an innovative financing company, offering alternative and flexible solutions in the fields of automotive financing, insurance product financing, mechanical warranties, and personal loans. 💼 Our mission is to provide innovative and flexible financing solutions tailored to the changing and specific needs of consumers and our business partners. With our commitment to excellence and innovation, we…
| Field | Value |
|---|---|
| Industry | Financial Services |
| Company size | 51-200 employees |
| Headquarters | Québec, Québec |
| Organization type | Privately Held |
| Year founded | 2012 |
| Open jobs on Jobsy | 16 |
| View page |
Join Our Team: Account Investigation Specialist
Toronto Office · Full-Time, In-Office
Location: Toronto, ON
Language: English required · French is a strong asset
Reports to: Director, Investigations
Iceberg Finance Inc. is a leading financial services company committed to delivering exceptional service and innovative solutions. We foster a positive, collaborative work environment where employees can thrive and grow.
We are seeking a highly motivated and detail-oriented Account Investigation Specialist to join our Toronto office. In this role you will locate individuals and assets to support our collections and recovery efforts, and review customer and merchant files for signs of fraudulent activity.
What You Will Do
- Perform in-depth investigations and searches using internal systems, databases, and online and offline resources to locate individuals and assets
- Use OSINT and paid skip tracing tools, databases, and investigative techniques to gather and verify information
- Analyze account activity to identify discrepancies, anomalies, or potential recovery opportunities
- Review customer and merchant files to assess for potential fraudulent activity
- Assess and validate the reliability of information obtained from all sources
- Maintain accurate, complete records of all investigation and skip tracing activity and findings
- Collaborate with the Collections and Recovery teams to develop strategies for locating hard-to-find individuals
- Resolve discrepancies and follow up on leads through to a successful outcome
- Communicate clearly and professionally with customers, team members, and external parties
- Work within all company policies, procedures, and applicable legal and privacy requirements
- Perform other related duties as assigned
What We Are Looking For
- Fluency in English is required. French is a strong asset and is valued for supporting our Quebec portfolio
- Previous experience in investigations, skip tracing, collections, or a related field is preferred
- Familiarity with provincial legislation relating to auto and repair loan lending is an asset
- Proficiency with OSINT and paid skip tracing tools and databases
- Strong analytical, investigative, and problem-solving skills
- Knowledge of the legal, regulatory, and privacy requirements related to account investigations
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Familiarity with industry best practices and trends
- High level of attention to detail and accuracy
Why Iceberg Finance?
- Competitive salary and benefits package
- Opportunities for professional development and career growth
- Work in our Toronto office with a supportive, motivated team
- Positive, collaborative work environment
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