IT Project Coordinator (Infrastructure)

Role Summary

We are seeking an experienced IT Project Coordinator with a strong background in IT Infrastructure projects, Jira, and ServiceNow. The ideal candidate will have 6-8 years of experience in the IT industry, excellent communication and stakeholder management skills, and a proven ability to coordinate and support the successful delivery of infrastructure and technology projects.

Key Responsibilities

• Coordinate and support the planning, execution, and delivery of IT Infrastructure projects.
• Track project schedules, milestones, risks, dependencies, and action items.
• Facilitate project meetings, prepare meeting minutes, and follow up on action items.
• Work closely with project managers, technical teams, vendors, and business stakeholders.
• Manage project documentation, status reports, dashboards, and governance deliverables.
• Utilize Jira for project tracking, backlog management, issue tracking, and reporting.
• Leverage ServiceNow for incident, change, problem, and service request management.
• Monitor project progress and proactively identify and escalate risks or issues.
• Coordinate resource allocations and project-related communications.
• Ensure adherence to project management methodologies, standards, and best practices.
• Support infrastructure initiatives involving servers, virtualization, networking, cloud, storage, security, and data center operations.

Required Skills & Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
• 6-8 years of experience in IT Project Coordination or Project Management support roles.
• Strong understanding of IT Infrastructure environments, including servers, networking, storage, virtualization, cloud, and security.
• Hands-on experience with Jira and ServiceNow.
• Experience coordinating multiple projects simultaneously in an enterprise IT environment.
• Strong knowledge of project management processes, methodologies, and governance.
• Excellent verbal and written communication skills.
• Strong organizational, analytical, and problem-solving abilities.
• Ability to collaborate effectively with cross-functional teams and senior stakeholders.

Preferred Qualifications

• PMP, CAPM, PRINCE2, Scrum Master, or equivalent certification is an asset.
• Experience working in Agile, Waterfall, or Hybrid project environments.
• Exposure to cloud platforms such as Azure, AWS, or GCP.
• Experience supporting large-scale infrastructure transformation or migration projects.

Key Competencies

• Project Coordination
• Stakeholder Management
• Risk & Issue Management
• Communication & Presentation Skills
• Time Management
• Documentation & Reporting
• Team Collaboration
• Attention to Detail

Work Location: Brampton, Ontario - onsite

We offer a competitive benefits package designed to support our employees, including:

• Medical / Health Benefits
• Dental Benefits
• RRSP (Registered Retirement Savings Plan)
• Paid vacation and company holidays
• Professional growth and career development opportunities
• Collaborative and inclusive work environment

Note: AI-assisted screening technology may be used as part of the initial application review process. All applications will undergo recruiter and hiring manager review before any hiring decisions are made.