Posted 3 months ago
IT Support Specialist (Co-Op) Fall 2026
@ ManagePoint Technologies Inc
London, Ontario
Overview
ManagePoint Technologies Inc is hiring a Fall 2026 IT Support Specialist co-op to handle Service Desk calls, triage and resolve client tickets, and join on-site visits and infrastructure projects. Pay is $20 to $23 per hour by co-op term. Candidates who meet some of the qualifications and are eager to learn are encouraged to apply.
Pay:
$20–$23 an hour
Responsibilities:
- Handle Service Desk calls and triage client issues
- Categorize, resolve or escalate tickets
- Visit client sites and assist with service calls
- Support IT infrastructure, security and rollout projects
Requirements summary:
- Ability to resolve IT problems quickly and efficiently
- Install, support and maintain PCs and peripherals
- Knowledge of Windows, Linux and Mac OS
- Proficiency with encryption and MFA
- Strong customer service and empathy
- G licence and reliable transportation
Tools & skills
Source and dates
Employer career site / ATS feed · rippling
- Employer posting date
- 2026-08-17
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: moderate |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Driver’s licence | required |
Summary and details written by AI from the posting; the employer’s posting is the authority.
ManagePoint Technologies Inc
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Always On, Always Secure, anywhere your business needs IT for Businesses of 5 to 500 that keep your business in business
Full company description
We solve IT challenges daily for organizations of all sizes from Ransomware, IT support, monitoring and patching. ManagePoint will supplement or provide a full stack IT department with the tools to do the job right! ManagePoint Technologies was founded on the principal of using Technology to enable businesses to do what they are best at. We strive to provide services which aide businesses in doing what they do best, with solutions tailored to your business’ needs. ManagePoint Technologies focuses on the intersection between technology and business. Businesses are growing more and more everyday. At the heart of this growth is technology; from communication to automation. We believe in providing technology solutions which meet your current and future needs to get you where you need and want to be.
- LinkedIn followers
- 934
- People associated on LinkedIn
- 11
- Reported office locations
- London, Ontario, CA
- Windsor, Ontario, CA
- Business categories
- Cyber Security
- Digital Marketing
- Software
- IT Management
- Other recorded names
- ManagePoint Technologies Inc
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
We solve IT challenges daily for organizations of all sizes from Ransomware, IT support, monitoring and patching. ManagePoint will supplement or provide a full stack IT department with the tools to do the job right! ManagePoint Technologies was founded on the principal of using Technology to enable businesses to do what they are best at. We strive to provide services which aide businesses in doing what they do…
| Field | Value |
|---|---|
| Industry | Information Technology & Services |
| Company size | 2-10 employees |
| Headquarters | London, Ontario |
| Organization type | Privately Held |
| Year founded | 2019 |
| Open jobs on Jobsy | 1 |
| View page |
About ManagePoint Technologies Inc
ManagePoint Technologies was founded on the principal of using Technology to enable businesses to do what they are best at. We strive to provide services which aide businesses in doing what they do best, with solutions tailored to your business’ needs.
ManagePoint Technologies focuses on the intersection between technology and business. Businesses are growing more and more everyday. At the heart of this growth is technology; from communication to automation. We believe in providing technology solutions which meet your current and future needs to get you where you need and want to be.
About the role
In this position you will be responsible for handling calls to the Service Desk, triaging client issues or questions, categorizing those tickets, and resolving or escalating them as required. As a startup you will also get to explore the field through on-site visits or service calls to client sites and assist in project implementation and rollouts such as new IT infrastructure builds, process improvement or implementation, security and surveillance projects, and on occasion assist with IT budgeting for ManagePoint and/ or our clients.
If you meet or exceed the qualifications listed below, we look forward to receiving your application, if not, that is ok as long as you meet some of the qualifications and are eager to learn we look forward to reviewing your application as well.
Core Qualifications/ Requirements:
• Ability to prioritize and resolve IT problems quickly and efficiently
• Install/ Support/ Maintain PCs and peripheral devices
• Windows, Linux, and Mac OS Knowledge
• Proficient with Security such as Encryption and MFA
• Strong Customer Service and Empathy skills
Additional Qualifications/ Nice to Have:
• Understanding of Routing Protocols
• Firewall best practices and troubleshooting
• Linux OS such as Ubuntu, Redhat, CentOS
• CCNA or CCNP capable
• VoIP technology and use cases
• Database Creation, Management, Scripting
• Project Management fundamentals
• Background in Event Management
• Demonstrated Communication Skills both Oral and Written
• Strong understanding of Active Directory and Group Policy
• Familiar with additional Server roles such as DNS, DHCP, File & Print Server, Radius/ NPS
• Strong understanding of VMware
• Understanding of Networks (Wired and Wireless)
• Proficient with Microsoft Office, SharePoint, OneDrive, and Teams
• G License and access to reliable transportation
Additional Info:
ManagePoint Technologies was founded on the principal of using Technology to enable businesses to do what they are best at. We strive to provide services which aide businesses in doing what they do best, with solutions tailored to your business' needs.
ManagePoint Technologies focuses on the intersection between technology and business. Businesses are growing more and more every day. At the heart of this growth is technology; from communication to automation. We believe in providing technology solutions which meet your current and future needs to get you where you need and want to be.
Co-Op PayScales:
1st Co-Op - $20/hr
2nd Co-Op - $21/hr
3rd Co-Op - $23/hr
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