Job Development Specialist (Warehouse Academy)

Job Title: Job Development Specialist

Job Type: Temporary, Full-time, contract position ending spring of 2029

Salary: $45,300 - 53,200/annum

Great Work. Great People. Great Place. GREAT Purpose.

Are you looking for a career that makes a real difference in the lives of Albertans? Do you want to be part of a growing organization with opportunities for development? Do you want to look forward to coming to work every day? Do you want to work with others to make a difference with dignity and joy? Then Goodwill Industries of Alberta is the place for you!

About Goodwill:

Goodwill is dedicated to providing people with disabilities, and other barriers to employment, the opportunity to find meaningful employment. This is made possible as a direct result of the generosity of Albertans in our community who choose to donate to Goodwill, where these items are resold through our successful retail stores. Our dedicated, ambitious and hard-working team members are the key to our success. Through living our value of We Care and it Shows, we work together as One Amazing Team to Get Better and Better Everyday while we Make a Positive Impact in our community.

Job Summary:

The Goodwill Warehouse Academy is a workforce development initiative designed to provide hands-on training and employment pathways in warehouse operations. Focused on individuals facing barriers to employment, the Academy combines practical experience with structured learning to build skills in inventory management, logistics, safety, and teamwork.

The Job Development Specialist will be responsible for actively developing new employment opportunities for program participants seeking employment. ­­­The Job Development Specialist supports the Warehouse Academy team in facilitating intakes and workshops and providing coaching supports for Individuals in the program.

What you'll be doing:

• Meeting with employers in the community (70% of the time) to learn about their company and the opportunities for job carving and customized employment, and assisting employers in identifying ROI in investing into hiring people with disabilities.
• Contacting employers and employer associations to solicit employment, volunteer or work experience opportunities.
• Utilizing employer research to gain new employment opportunities and propose Customized Employment with interested employers.
• Completing cold calls, via phone or drop in, to employer and volunteer sites.
• Completing follow up phone calls, e-mails and face-to-face meetings with employers to develop long term relationships and maintain existing partnerships.
• Assisting with job searches and aids individuals in their preparation for upcoming interviews.
• Assisting individuals to apply for positions according to the Individual Service Plan (ISP) goals.
• Arranging and accompanying individuals to interviews for coaching and moral support.
• Providing awareness and self-advocacy skill development for individuals in the workforce community.
• Attending ISP meetings with individuals and their supports to determine the individuals’ employment aspirations, experience, abilities, skills and potential obstacles as required.
• Promoting disability awareness within the community by acting as a Goodwill Ambassador encouraging acceptance and inclusion.
• Developing and maintaining up-to-date resumes, cover letters and references for all individuals seeking employment.
• Creating and maintaining job search activity logs for each individual for the purpose of tracking searches and applications.
• Acting as an advocate and positive role model in all stakeholder interactions, demonstrates appropriate work behaviour and communicates effectively in a professional manner.
• Utilizing ETO database to maintain accurate and up to date time records, case notes and assessments.
• Maintaining a list of all employers contacted through personal means and ETO.
• Maintaining and adhering to all Career Connections program policies and procedures and the implementation of individual service plan.

What you bring to the table:

• Minimum 2 years of post-secondary education.
• 1 years’ experience in social services is preferred.
• Inside/outside sales experience would be considered an asset.
• Valid First Aid certificate, an asset.
• At least 18 years of age or older.
• Must be eligible to work in Canada.
• Must have reliable transportation, a Valid Cass 5 driver’s license, and a clean driving record.
• Knowledge of businesses and other organizations in the region.
• Knowledge of the local labour market.
• Knowledge of Microsoft Office, Excel, Outlook and PowerPoint.
• Ability to handle sensitive and confidential information appropriately.
• Interest and ability to, work with individuals with disabilities.
• Ability to effectively communicate through oral and written communication and documentation.
• Demonstrated strong work ethic, and a desire to learn and advance.
• Ability to empower and motivate others.
• Friendly with a professional appearance and demeanour.
• The ability to work a flexible work schedule, including evenings and weekends.
• You deliver amazing customer service by going above and beyond for all Goodwill stakeholders.
• You demonstrate teamwork and engage fellow Team Members in contributing to Goodwill’s mission & core purpose.
• You have an open and honest attitude while making moral decisions.
• You hold yourself and fellow Team Members accountable in their roles and for their contributions to Goodwill’s mission & core purpose.
• You prioritize safety in all tasks, ensuring safety of self as well as fellow Team Members.

Working Conditions:
• Works in an office environment as well as throughout the community.
• Required to travel in all weather conditions to visit potential employer or volunteer locations in Edmonton and surrounding areas.
• Dress code is Business Casual.

We thank all applicants for their interest in being a part of our GREAT purpose!

Goodwill Industries of Alberta is an equal opportunity employer and prohibits discrimination of any kind.

If there are any questions or you require accommodations, please contact [email protected].